Unidade de Investigação - CARME - Centro de Investigação Aplicada em Gestão e Economia / Center for Applied Research in Management and Economics
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O Centro de Investigação Aplicada em Gestão e Economia (CARME) é uma nova unidade de investigação e desenvolvimento (I&D), que emerge da combinação da vontade e esforços de professores do Departamento de Gestão e Economia do Instituto Politécnico de Leiria (IPLeiria), para desenvolver atividades de I&D nas suas áreas de interesse e conhecimento.
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Percorrer Unidade de Investigação - CARME - Centro de Investigação Aplicada em Gestão e Economia / Center for Applied Research in Management and Economics por Domínios Científicos e Tecnológicos (FOS) "Ciências Sociais::Economia e Gestão"
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- Aprendizagem Interorganizacional e Capacidade Absortiva: Investigação em Pequenas e Médias EmpresasPublication . Cassol, Alessandra; Marietto, Márcio L.; Tonial, Graciele; Werlang, Nathalia B.Objetivo: Esta pesquisa analisa a influência da aprendizagem interorganizacional (AIO) sobre a capacidade absortiva (Acap), potencial (Pacap) e realizada (Racap), no ambiente de pequenas e médias empresas (PMEs). Originalidade/valor: O estudo contribuiu para o entendimento e a expansão das pesquisas da AIO operacionalizadas por meio dos elementos da Acap. A compreensão desses elementos é fundamental para o desenvolvimento de novas competências das PMEs brasileiras e/ou de países emergentes, imersas em setores dinâmicos e de alta mobilidade tecnológica, para se adaptarem e desenvolverem novas capacidades dinâmicas. Design/metodologia/abordagem: A pesquisa foi realizada por meio de uma survey em uma amostra de 215 PMEs do setor de tecnologia da informação e comunicação (TIC) no estado de Santa Catarina, Brasil. Os dados foram analisados a partir da técnica de modelagem de equações estruturais. Resultados: Os resultados demonstraram que as relações de AIO são capazes de influenciar o desenvolvimento de novas competências e possuem forte influência sobre o desenvolvimento da Acap. A habilidade das organizações em adquirir, assimilar, aplicar e internalizar os conhecimentos disponíveis no setor, por meio de relações interorganizacionais, foi fundamental para a adaptação e sobrevivência.
- Are Climate Change Strategies Effective in Managing Urban Water Resources? The Case of PortugalPublication . Santos, EleonoraThis study examines the relationship between climate mitigation, adaptation strategies, and water management practices in Portugal from 2015 to 2021. Utilizing climate and water resource data from 2015 to 2021, including meteorological data (emperature, rainfall), wastewater treatment volumes, and energy efficiency metrics, the data are sourced from national agencies such as IPMA, ERSAR, APA, and Eurostat. The methodology employs correlation analysis to assess the relationships between climate variables (e.g., temperature, rainfall) and water resource indicators (e.g., reclaimed wastewater, energy efficiency). Despite notable reductions in greenhouse gas emissions and improvements in wastewater treatment efficiency, water resource stability remains a complex issue, particularly with regional disparities such as severe droughts in the Algarve. Additionally, the study evaluates the effectiveness of rainwater harvesting systems, reclaimed wastewater, and infiltration facilities, revealing a decline in reclaimed wastewater efficiency despite increased wastewater treatment. Rainwater harvesting systems (RWHSs) offer resilience, but their broader adoption is hindered by high costs and public perception challenges. Key recommendations include the development of resilient infrastructure, enhanced support for reclaimed water use, and increased investment in research to address water management challenges amid climate variability.
- Atitudes e Comportamentos de Separação de Embalagens Usadas na Comunidade Intermunicipal da Região de LeiriaPublication . Fernandes, Maria Eduarda; Gomes da Silva, Carlos; Gaspar Ferreira, Alcina; Febra, Lígia; Maurício Costa, JoãoA Comunidade Intermunicipal da Região de Leiria (CIMRL) é composta por 10 Municípios, com cerca de 287 mil habitantes (INE, 2022) e recolhe anualmente 123 022 toneladas de resíduos sólidos urbanos, dos quais apenas 17% são recolhidos de forma seletiva (INE, 2025). Neste contexto, e enquadrado no Projeto Embalagem do Futuro (PPS08), é importante compreender melhor os comportamentos e atitudes dos agregados familiares da CIMRL face à separação de embalagens usadas (plástico, metal/alumínio, vidro, cartão/papel e cápsulas de café). Tendo por base a Theory of Planned Behavior, uma das principais teorias usadas para compreender a complexidade do comportamento social humano, as normas morais e os valores pro-ambientais, foi realizado um inquérito online junto dos agregados familiares da CIMRL.
- Beyond Leakage: Non-Revenue Water Loss and Economic SustainabilityPublication . Santos, EleonoraWater loss in urban supply systems poses significant challenges for water utility companies worldwide, affecting both sustainable access to clean water and the financial viability of utility operations. This study analyzes the evolution of water losses in high-level supply systems from 2017 to 2021 in Portugal, focusing on its implications for the profitability of water utility companies across NUTs II regions. Drawing on data from various sources, including the National Information System for Water Resources, PORDATA, ERSAR, and ORBIS, this analysis identifies trends, patterns, and potential factors influencing water loss dynamics. Key components of the analysis include calculating average annual losses, examining unbilled water percentages, and conducting regression analysis to quantify the impact of water loss on profit margins. The findings contribute to the literature on water loss management and financial performance in the water utility sector, offering insights for policymakers, water utility managers, and stakeholders to enhance financial sustainability and reduce water losses.
- Building Strategic Capabilities in Brazilian FirmsPublication . Fleury, Maria Tereza Leme; Calixto, Cyntia Vilasboas; Frias Pinto, Cláudia Sofia; Fleury, AfonsoIn this chapter, we highlight the strategic capabilities that have enabled six Brazilian companies to achieve competitive advantage. We selected firms from different industries and stages of internationalization in order to show a broad perspective of local and international successful firms. WEG and Fanen developed technological capabilities associated to both world-class manufacturing and product innovation, whereas Stefanini and Integration have consolidated knowledge about servicing emerging markets. Grendene’s production and operations are its key capabilities for international operations through exports, while innovative design and processes support their strategy in the local markets. The key capabilities of Dr.Consulta are entrepreneurship and innovation. In sum, due to highly turbulent institutional and economic environment, Brazilian firms have had to develop some specific capabilities, especially those related to financial management and organizational flexibility.
- Comparative Cases From Portuguese Social Innovation Public PolicyPublication . Ciccarino, Irene; Rodrigues, SusanaInnovation generally involves poorly structured problems, which do not have an obvious solution within the knowledge available. The solution is usually evolutionary, resulting from several attempts and refinements. Social innovation aims to address social problems and needs, which happen regardless of economic odds. This innovation can be an answer to a social need by embedded solutions and by different stakeholders' mobilization to sustain effective social change. It also can be about the best resource use or cost reduction, mainly the social ones. Portugal has developed a pioneer public policy to encourage entrepreneurship, social innovation and boost the social investment market. The Portugal Social Innovation Programme (PIS), links investors and social entrepreneurial initiatives (SEI) and offers support to structure SEI in a sustainable way by providing resources and network. Insofar SEIs accomplish the contracted results, PIS rewards their private investors. Thence public and private capital share risks, and the public capital is driven to the most effective initiatives. PIS enables the experimentation needed for innovation building and increases the chance of public services improvement, contributing to enhance the welfare-state. In this sense, this research goal is to describe three revealing cases of SEIs supported by PIS, highlighting innovation features and contextualizing theory. The data was collected by 3 semi-structured in-depth interviews which responses could be found in a database with 120 cases built by an online survey. The thematic content analysis was conducted applying codes from theory and PIS’s investment criteria. Then cases were compared to understand the outcomes of investment criteria and to examine theoretical features. The study discusses PIS investment criteria and presents SEIs types endorsed by it. Thus, it helps disclosure and stakeholders' expectations management. It also enables understanding the relationship between innovation, business model sustainability, and social value creation in the Portuguese context. The SEIs analyzed endorses PIS's innovative potential in building networks and foster the entrepreneurial ecosystem. This study also poses a new way to identify and compare different kinds of social values paving the way for a less subjective and tricky assessment routine.
- Determinants of default prediction of the tourism sector: the case of Portuguese SMEsPublication . Lisboa, Inês; Costa, Magali; Vouga, BeatrizThis study intends to understand the determinants of default of tourism SMEs (Small and Medium Enterprises), i.e., which aspects impact the probability that the company will not comply with its financial obligations. For this purpose, a panel data composed from a sample of 3,945 Portuguese SMEs, over ten years, was analysed. An ex-ante criterion (based on a set of financial ratios) was used to classify firms in default or compliant. This criterion helps to detect financial problems early. Then, in addition to the firm’s specific characteristics, which are the most used determinants, governance variables and macroeconomic factors were analysed in the firm's default prediction logit model. Results prove that the three groups of determinants are relevant to explain firms’ financial difficulties probability. The proposed model presents a success rate (predictive ability to classify as compliant and default) of around 80%. Furthermore, as a test of the robustness of the results, the sample period was divided into two subperiods (2010 to 2014 and 2015 to 2019) with different investment rates in the sector, allowing the conclusion that what determines the default of SMEs in the Portuguese tourism sector depends on the period analysed.
- O efeito do greenwashing no consumo ético mediado pela confusão verde e pelo ódio à marcaPublication . Santos, Célia; Coelho, Arnaldo; Marques, AlziraO greenwashing verifica-se quando as empresas enganam os consumidores quanto às suas práticas ambientais ou benefícios dos seus produtos/serviços. Esta investigação centra-se nos impactos dessas práticas no consumo ético e analisa como a confusão verde e o ódio à marca atuam como mediadores nessa relação. Baseado em informações recolhidas por meio de questionário aplicado numa amostra de 420 consumidores portugueses, foi realizado estudo confirmatório, quantitativo e transversal (ou de corte único). A análise foi conduzida através de um modelo de equações estruturais com o software SmartPLS. Os resultados sugerem que o greenwashing aumenta a confusão verde entre os consumidores, dificultando a correta interpretação de aspetos ambientais de um produto/serviço. Além disso, o greenwashing gera emoções negativas extremas, como o ódio à marca. Os resultados também demostram que os consumidores, quando percecionam práticas de greenwashing por parte de uma empresa/marca tendem a deixar de comprar os seus produtos/serviços, optando por alternativas mais éticas e responsáveis. Foi estabelecida relação positiva direta e indireta entre greenwashing e consumo ético. Esta investigação avança o estado da arte, que carece de estudos relacionados com as consequências das práticas de greenwashing e elucida as empresas da necessidade de eliminar essas atividades enganadoras e irresponsáveis. Limitações e oportunidades de estudo futuras são abordadas.
- From Desalination to Governance: A Comparative Study of Water Reuse Strategies in Southern European HospitalityPublication . Santos, EleonoraAs climate change intensified water scarcity in Southern Europe, tourism-dependent regions such as Portugal’s Algarve faced growing pressure to adapt their water management systems. This study investigated how hotel groups in the Algarve have adopted and communicated water reuse technologies—specifically desalination and greywater recycling—under environmental, institutional, and reputational constraints. A comparative qualitative case study was conducted involving three hotel groups—Vila Vita Parc, Pestana Group, and Vila Galé—selected through purposive sampling based on organizational capacity and technology adoption stage. The analysis was supported by a supplementary mini-case from Mallorca, Spain. Publicly accessible documents, including sustainability reports, media coverage, and policy frameworks, were thematically coded using organizational environmental behavior theory and the OECD Principles on Water Governance. The results demonstrated that (1) higher organizational capacity was associated with greater maturity in water reuse implementation; (2) communication transparency increased alongside technological advancement; and (3) early-stage adopters encountered stronger financial, regulatory, and operational barriers. These findings culminated in the development of the Maturity–Communication–Governance (MCG) Framework, which elucidates how internal resources, stakeholder signaling, and institutional alignment influence sustainable infrastructure uptake. This research offered policy recommendations to scale water reuse in tourism through financial incentives, regulatory simplification, and public–private partnerships. The study contributed to the literature on sustainable tourism and decentralized climate adaptation, aligning with UN Sustainable Development Goals 6.4, 12.6, and 13.
- Green Human Resource Management and ISO 14001: Toward Environmental Sustainability in OrganizationsPublication . Ortega, Eduardo; Coelho, Arnaldo; Ribeiro, NeuzaThe current climate change scenario imposes urgent challenges to different economic sectors around the world, requiring companies to adopt new strategies to achieve sustainable development goals (SDGs) while enhancing environmental awareness. In this sense, green human resource management (GHRM) and International Organization for Standardization (ISO) 14001 can lead to a reduction in the environmental impact caused by business activities. The growing need for decision-makers to ensure a company's competitive position in the market invites managers to integrate people management as an active component of corporate sustainability efforts. By demonstrating a commitment to sustainability, companies can contribute to economic growth, individual well-being, and environmental preservation. The purpose of this study is to analyze current knowledge on GHRM and ISO 14001 and their intersection, providing directions for future research. The literature review was conducted using the PRISMA methodology and bibliometric analysis (performance analysis and scientific mapping) with data from Web of Science and Scopus. The final dataset comprised 520 articles on GHRM and 12 about GHRM and ISO 14001. The results show the growth of the topics in the academic community, especially in countries located in East, South, and Southeast Asia and in Brazil. The most studied economic sectors are tourism, hospitality, and manufacturing. Future research trends indicate a greater inclusion of people in the corporate ecological objectives of different economic activities. The integration of GHRM and ISO 14001 seems to help mitigate climate change and promote sustainable development. The conclusions highlight the importance of implementing GHRM, especially in ISO 14001 organizations, to obtain the active participation of employees in environmental preservation. These ecological practices seem to strengthen the company's image, making it more attractive and helping them to retain talent. This study provides insights for academics, professionals, and policymakers and is a pioneering study in investigating two themes simultaneously.
