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Publication
Valuation of the secretarial profession in the current organizational context
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Advisor(s)
Abstract(s)
This research analyses the impact of tasks and competencies (personal and professional) on
the valuation of the secretarial profession. The study is based on a questionnaire applied to 125
managers of Portuguese companies who perform their professional activity in a direct relationship
with secretarial professionals. This research validates empirically the theoretical arguments that
suggest that the importance attached to the tasks performed by secretaries has a positive impact on
the valuation of the profession of secretaries, that personal and professional skills have a positive
impact on the valuation of the secretarial profession and that professional skills have a positive
impact on the valuation of the tasks performed by secretaries.
This study reinforces the theoretical argument that points to the growing importance of the
performance of these professionals and the impact that this performance brings to organisational
behaviour, and the growing importance of these professionals' professional and personal
competencies. The present research may serve as an indicator for leaders and managers to adjust
their human resources policies and strategies, namely with regard to the promotion of strategies to
promote and develop the competencies of these professionals.
Description
Keywords
Tasks Professional skills Personal skills Secretariat Profile
Pedagogical Context
Citation
Oliveira, M.; Gomes, S.; Sousa, M.; Lopes, João M.; Santos, T. (2021). Valuation of the secretarial profession in the current organizational context. International Journal of Entrepreneurship, Volume 25, Special Issue 2.
Publisher
Allied Business Academies