Revista EJTHR - European Journal of Tourism, Hospitality and Recreation
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- An institutional approach to the environmental management systems of golf courses in AndalusiaPublication . Vargas-Sánchez, Alfonso; Riquel-Ligero, FranciscoIn many tourist destinations, such as Andalusia in Spain, the number of golf courses has increased exponentially, which has generated a public debate about how to reconcile economic development and respect for the natural environment. This paper analyzes its highly institutionalized context - and the main practices that derive from it - and test empirically, in a sample of golf courses located in Andalusia, the relationships between these practices with its corresponding coercive, normative and mimetic mechanisms. Finally, its relationship with the performance of these organizations is established, testing if a direct or indirect relationship, through the search for legitimacy, exists, as suggested by the Institutional Theory.
- Benchmarking of tourism products and implementation in GaliciaPublication . Castro, Belén; Iglesias, Montserrat; Piñeira, María José; Paül, ValeriàBenchmarking could be defined as the systematic process of identifying, comparing and learning from the best practices or successful experiences of a particular sector in diverse geographical areas by disaggregating and analysing in an orderly manner the set of factors that condition their success. The outcome of this process helps improve key processes of a sector or adapt those practices that after a long search have been proven successful, to other areas. This study has gathered, in an orderly and synthetic manner, diverse successful experiences that guarantee a sustainable model for tourism from a social, environmental and economic point of view. These experiences fall under four types of tourism: cultural or heritage tourism, urban tourism, language learning tourism and rural tourism. In total, over forty success stories were analysed, ten per type, in twelve different European countries: Italy, France, Spain, The Netherlands, Denmark, the United Kingdom, Poland, Germany, Greece, Norway, Austria and Ireland. On the other hand, this benchmarking of tourist products has allowed us to develop applicability models for other geographic realities, but above all, for the tourism reality of Galicia.
- Chaotic changes in distribution channels : implications for hospitality companiesPublication . Gursoy, DoganDistribution channels of hospitality products are going through chaotic changes and slowly making the traditional tourism and travel marketing obsolete. These changes are already having significant impact on hospitality companies’ operational strategies. As a result, required skills and talents of hospitality employees are evolving from reservation taking and confirming to inventory controlling and forecasting to selling to managing revenue. In addition, the need for synchronization of multiple channels for most efficient operation is further forcing hospitality operations to develop strategies that will minimize the negative impact of those changes on their operations and profitability. This study examines the changes hospitality distribution channels are going through and discusses the strategic implications of those changes for hospitality companies.
- Creating local experiences of cultural tourism through sustainable festivalsPublication . Raj, Razaq; Vignali, ClaudioEvents have the potential to generate a vast amount of tourism when they cater to visitors from other generating zones plus the potential for grants, or sponsorships (Getz, 1997), either by direct or indirect intent. The events in turn are seen as an important tool for attracting visitors and building the image within different communities. This paper reports on research related to festivals’ contribution in the development of cultural tourism. Festivals attract culture tourists to local community events to promote enriching exchanges between tourists and resident. The case studies within this research demonstrate how the Leeds West Indian Carnival and in the last decade has developed to become a centre piece events for the local community each year by attracting local, regional and international visitors.
- Destination image : perspectives of tourists versus residentsPublication . Agapito, Dora; Mendes, Júlio da Costa; Valle, Patrícia Oom doThis study aims to measure the image of Lagos in the Algarve region, the most important Portuguese destination, in a cognitive, affective and behavioral approach. Given the lack of studies which compare the perspectives of tourists and residents, the empirical investigation includes a mixed methodology enabling a holistic approach followed by a quantitative methodology with the use of questionnaires. The attributes that are more consensually associated with Lagos are the good weather and good beaches, although these variables do not have significant discriminatory power for “recommendation of the destination to friends and family” as the dependent variable, in a CHAID analysis.
- Effects of climate change on romanian mountain tourism : are they positive or mostly negative?Publication . Surugiu, Camelia; Surugiu, Marius-Razvan; Frent, Cristi; Breda, ZéliaClimate change represents a real threat for the winter sport resorts, especially those situated at low altitudes and without any diversification of the tourism product. Mountain tourism represents a real attraction for the holidays and for short weekends being mostly visited by tourists in summer and winter season, which make them more vulnerable to the lack of snow in the cold season, floods, storms or even heat waves. This paper has two main objectives, firstly to measure the impact of the climate change on tourism demand for Romanian mountain tourism, and secondly to identify sustainable solutions for adaptation of vulnerable mountain resorts, such as Sinaia, one of the most known winter sport resorts in Romania. First, the authors will identify the impacts of climate change on Romanian mountain tourism, starting with the effect of the temperature increase, snow depth variation and the extreme weather events occurring in mountain resorts on tourist flows. Positive and negative effects of climate change will be identified, and starting from the results, the authors will present necessary measures to transform the Romanian mountain tourism in an adaptive destination.
- In memoriam : a tribute to Rachid Amirou : flaneur of paradisePublication . Dias, Francisco; Marques, Maria Isabel; Bachimon, Philippe
- Islandness and remoteness as resources : evidence from the tourism performance of small remote island economies (SRIES)Publication . Sufrauj, ShamnaazSmall remote island economies are known to face a number of economic challenges, particularly, in their trade relations. This paper investigates the impact of remoteness and islandness on tourism performance. Remote islands are found to be well‑endowed in nature and scenery. The empirical results show that nature positively impacts tourism performance (revealed comparative advantage) and tourism demand. Interestingly, while being distant is detrimental to tourism performance, being both an island and remote is favourable. Tourism demand is negatively affected by being an island, a small country, or a remote country but favoured by being a small or a remote island.
- Management accounting practices in the Portuguese lodging industryPublication . Santos, Luís Lima; Gomes, Conceição; Arroteia, NunoNowadays the increase in competition within the hotel and lodging industry is becoming more notorious, thus making more relevant the decision making process for managers, concerning the effective use of accounting tools to provide the necessary framework of information for their decisions. This study has the purpose of characterizing management accounting techniques in Portugal, identifying the traditional and contemporary techniques, the use of USALI, if the decision makers are satisfied with the information available, and determine which factors influence the industry to adopt a certain technique.
- Rural tourism associated with agriculture as an economic alternative for the farmersPublication . Calado, Luísa; Rodrigues, Ana; Silveira, Paulo; Dentinho, TomazThis paper aims at presenting a possible approach to identify the best sites for rural tourism and also to analyze the synergies between agriculture and cultural heritage in Azores, in order to be incorporated in the full range of management concerns into private and public decision‑making. The following territorial aptitudes for alternative were used to simulate this exercise: urban, touristic, horticulture, agricultural, cattle and forestry. Soil potential was defined in a number of classes from I to VII. The best hypothetical sites for rural tourism were defined using Geographical Information Systems (GIS).