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Advisor(s)
Abstract(s)
Financial performance can be seen as a determinant of organizational sustainability.
Although non-profit organizations do not present as their main objective of obtaining profit but
rather the fulfilment of a mission, this logic should not be very different for these organizations.
Nevertheless, given this specificity, it is important to understand which major areas in managing
these organizations effectively influence their financial performance. Thus, for the present study,
and using a quantitative methodology, we analyzed strategic management, governance, human
resource management and management of social services, promoted by the Holy Houses of Mercy,
a non-profit organization with a stronger presence in portuguese society. It was possible to verify
that, among these areas, only human resource management positively influences the financial
performance of these institutions, that strategic management presents a negative influence and that
governance and social responses do not present a direct relationship with financial performance.
Description
Keywords
Financial Management Strategic Management Human Resource Management Social Services Governance Non-Profit Organizations
Citation
Silva, R., Oliveira, M., Sousa, M., Santos, T. (2021). Determinants of financial performance of non-profit organizations. Journal of Management Information and Decision Sciences, 24(S6), 1-10
Publisher
Allied Business Academies