Unidade de Investigação - CiTUR - Centre for Tourism Research, Development and Innovation
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Percorrer Unidade de Investigação - CiTUR - Centre for Tourism Research, Development and Innovation por Domínios Científicos e Tecnológicos (FOS) "Ciências Naturais::Ciências da Terra e do Ambiente"
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- Country Performance Analysis of Swiss Tourism, Leisure and Hospitality Management ResearchPublication . Cardoso, Lucília; Araújo, Arthur Filipe; Lima Santos, Luís; Schegg, Roland; Breda, Zélia; Costa, CarlosBased on tradition and high standards, Swiss higher education in tourism and hospitality is ranked among the best in the world. Although scientific research is the foundation of a coun-try’s higher education system, the Swiss Tourism, Leisure and Hospitality Management Scientific Research (Swiss TL&HM-SR) has not yet been subject to a systematic analysis. This paper aims to fill this gap by assessing the Swiss TL&HM-SR performance, as well as identifying and discussing its most prominent topics. To this end, bibliometric data were gathered from the Scopus database and analyzed through a bibliometric mixed-method approach. Results provide a new performance indicator for the Swiss TL&HM-SR in this field of research, and show that innovation and sustainable destination management are particularly prominent topics within Swiss TL&HM-SR. In this context, contributions to these topics in particular are discussed in more detail. The findings provide useful insights for stakeholders aiming to improve sustainability performance through strategic management of destinations, as well as for researchers aiming to follow the latest trends, identify emerging topics and formulate more attractive projects for financing institutions. The study also provides a new and innovative methodological contribution, as it combines different methods of scientific research performance assessment, which can be further employed in other countries or knowledge areas.
- Destination Brand Experience: A Study Case in Touristic Context of the Peneda-Gerês National ParkPublication . Martins, Hugo; Carvalho, Paulo; Almeida, NunoBased on the scientific literature, this paper emphasises the destination brand experience (DBE) (multidimensional construct and second-order factor) in order to analyse the implications it plays regarding visitors’ satisfaction, their intentions to revisit and their intentions to recommend it. In terms of methodology, a confirmatory factor analysis was used to test the model and the research hypotheses. The sample was composed of 507 tourists who visited the Peneda-Gerês National Park in Northern Portugal. Results showed an acceptable fit. The items of each construct were very strong. Positive significant results were found for all the considered hypotheses, particularly regarding the association of sensory DBE and behavioural DBE (subdimensions of the DBE scale) with satisfaction. The sensory DBE and affective DBE subdimensions of the DBE scale were meaningfully associated with visitors’ intentions to recommend. Satisfaction was a strong mediator for sensory DBE impact on their intention to revisit and to recommend, and a less strong effect was found for satisfaction as a mediator for behavioural DBE impact on intentions to revisit and to recommend. The theoretical contribution of this study aimed to deepen the analysis of the DBE construct in its multidimensional aspect and its relationship with other constructs. The results are discussed in relation to their theoretical and practical relevance.
- ‘Front’ And ‘Back Regions’ in Historic Housing Tourism: Spatial Segregation and Proximity in Host-Guest InteractionPublication . Braga, José Luís; Sousa, Bruno; Dionísio, MartaGoffman conceived a division of social establishments which he called region. A region for him was any place in some way limited by obstacles to perception. He distinguished two regions: ‘front’ and ‘back’. In turn, MacCannell applied Goffman’s classification to tourism. According to him, tourists show a special fascination with the ‘real lives’ of others. These ‘real lives’ can only be found in the back regions. MacCannell argued that, in the face of an influx of mass tourists, host communities seek to protect and isolate their culture by creating back regions. In these, the natives continue their significant traditions outside the eyes of tourists. Conversely, it is in the front regions that the natives perform a limited range of activities for tourist audiences. The tourism front region (or front stage) is, therefore, the place where hosts and guests meet and the tourism back region (or backstage) is the place where the hosts retreat, during the performance interval, to relax and prepare. This study aims to demonstrate the applicability of this concept to the interactions between hosts and guests that occur in Historic Housing Tourism (HHT). The results presented here emerged from a qualitative study in which 53 homeowners of HHT units were interviewed. The technique used for data collection and analysis was Grounded Theory (GT). In this study we found that, in the first phase of implantation of the HHT, which we called improvisation (1980s in most houses), the propensity for informalization was more evident. At this stage, there was a tendency to transform almost every region of the house in backstage. In the current phase of implementation of HHT, which we called the professionalization, formalization begins to acquire more and more importance. Hence, there is a tendency to erect more pronounced front regions and there is less fluidity between regions than in the improvisation phase. From the theory that we developed, using GT, two properties of HHT emerged which we named ‘segregating’ and ‘approaching’ that brought an empirical confirmation to Goffman’s theory. Spatial segregation is, thus, a means of preserving the intimacy of the HHT unit’s host family. In an interdisciplinary perspective, this study presents preliminary contributions in the management of historic housing tourism and tourism management (e.g. companies and destinations perspective).
- How a Tourism City Responds to COVID-19: A CEE Perspective (Kraków Case Study)Publication . Kowalczyk-Anioł, Joanna; Grochowicz, Marek; Pawlusiński, RobertAcademic papers on the COVID-19 pandemic and tourism adopt the perspective of strengthening tourism resilience or recognize the ongoing crisis as an opportunity for reflection and the need to redefine tourism development strategies. This article examines these issues using the example of Kraków, a tourism city that, on the eve of the pandemic outbreak, was experiencing symptoms of overtourism. Using a case study approach, the authors illustrate the strategies applied at the city level, as well as the range of measures and actions used to support the tourism industry during the full pandemic year. The Kraków case shows that the pandemic time can be used to reorganize relations between local tourism stakeholders and to create a new formula for a tourism city in the so-called ‘new normal’. In addition, the exploratory case study allows for the formulation of research problems for further work on tourism cities responses to COVID-19. This can focus on a revision of the tourist offer and profile; the role of culture and the accompanying technology-facilitated innovations; the continuation of ‘being-a-tourist-in-your-own-city’, as promoted in the pandemic; tourists’ reactions to introduced changes; and shaping (new) relations between tourism stakeholders in the (post)pandemic city.
- Men’s and Women’s Style of Living and Motivation to Run in Charity EventsPublication . Poczta, Joanna; Almeida, Nuno; Rozmiarek, Mateusz; Młodzik, Maciej; Malchrowicz-Mośko, EwaRunning has been very popular for years, especially in organized mass runs. Various running events take place all over the world, at different distances and locations, including charity running events. However, there has not been any research on the social impact of these events on participants to date. This article/paper is an attempt to remedy this situation. The authors conducted their research by the diagnostic survey method using standardized interview technique during the 6th Santa Claus Run organized in Poznan on the day of Santa Claus. A sample of 136 runners: 49 male respondents and 87 female respondents participated in the event voluntarily and completed a questionnaire. Therefore, the main goal of the study was to recognize the relationship between the lifestyles of men and women in the context of participation in a charity running event, in order to evaluate the differences between them. The specific goal was to discern the motives to take part in such kind of an event, as well as to find out what influence the participation in a charity run has on the respondents, both those leading an active and passive lifestyle. The most important result and the only one statistically significant difference in the conducted study was the indication that women have more empathy and participate more often than men in charity runs.
- Perceptions about Tourism and Tourists in Historic Neighborhoods: The Case of AlfamaPublication . Madeira, Arlindo; Palrão, Teresa; Mendes, Alexandra Sofia; López-Morales, ErnestoTourism makes destinations adapt to receive those who visit them, with a great impact among traditional residents. Overtourism affects picturesque places, and these areas end up losing their authenticity, submitting themselves to the consumption needs of tourists. Neighborhoods’ traditional residents also see their routine completely changed due to the different habits of tourists, and displacement rates rise. This study aims to understand how local people perceive tourism in Alfama, one of the most unique and tourist-oriented neighborhoods of Lisbon. Our study involves a questionnaire to old long-term residents and content analysis of their responses. We used Leximancer software to create categories of analysis depending on frequency of mentions and the way themes are related. Our interviewees testified that overtourism in Alfama generates perceptions that range from a generalized acceptance for the benefits that an improved safety associated to an increased street-life and a cleaner neighborhood generate, and on the other hand the grievance for the loss of a pre-existing community. We also conclude that the benefits of tourist-led gentrification are relevant for the gentrification analysis because they show the contradictions that the remaining residential community experience as tourist-led gentrification unfolds.
- Socio-Psychological Functions of Men and Women Triathlon ParticipationPublication . Poczta, Joanna; Almeida, Nuno; Malchrowicz-Mośko, EwaMotivations to run marathons have been recognised by many researchers, but few have paid attention to triathletes. Mass triathlon participation is a new trend, which manifests itself as a human need to invoke strong emotions and seek them in difficult sports, as well as to travel to participate in such events. Therefore, the main goal of this study was to recognise the motivations to participate in triathlons among men and women respondents, and to evaluate the differences between them. The empirical research among triathletes (n = 1141) recognised the motives for participation in mass triathlon sporting events in accordance with four types of orientation: social, experience, factual, and result. Most important conclusions resulting from the conducted research indicate that women significantly more often dis-played the will to feel unity and integration, as well as the desire to gain recognition in the eyes of others, as compared to men. For men, the desire to feel equal was significantly more important than for women. Both men and women indicated the desire to maintain good physical condition and health, which turned out to be a significant factor. For men, Group B—specifying the experience orientation, was deemed the most important, while for women the most important group of motives was Group D—specifying the result orientation.
- Strategic Talent Management: The Impact of Employer Branding on the Affective Commitment of EmployeesPublication . Alves, Patrícia; Santos, Vasco; Reis, Isabel; Martinho, Filipa; Martinho, Domingos; Sampaio, Marta Correia; Sousa, Maria José; Au-Yong-Oliveira, ManuelIn a globalization context, underlined by the speed of technological transformation and increasingly competitive markets, the perspective of human capital, as an asset of strategic importance, stands out in differentiating human resource practices. Under this reality, the employer branding (EB) concept gains more and more importance as a strategic tool to attract, retain, and involve human capital, given that this has become a source of competitive advantage to companies. Within this context, this study aimed to evaluate the relationship between employer branding strategies implemented by organizations, as well as their impact on the employee’s affective commitment, evident in certain organizational cultures, which are sustained over time. The methodological framework applied to this study is quantitative, and the data collection was carried out with the application of an employer branding and an affective commitment questionnaire. To achieve a good representation of the active population, the sample of the quantitative study was composed of 172 individuals, working in the public and private sectors in Portugal, exercising different positions in the different sectors of activity. Results obtained with these techniques indicate a high level of affective organizational commitment (AOC) of employees in the organizations surveyed, suggesting that affective commitment develops when the individual becomes involved and identifies with the organization.
- Sustainability Communication in Rural Tourism: Website Content Analysis, in Viseu Dão Lafões Region (Portugal)Publication . Pato, Maria Lúcia; Duque, Ana SofiaIn the last few years, the relationship between tourism and sustainability has been con-solidated. In the context of rural tourism, this connection is even stronger given the environmental specificities and the natural framework of this type of tourism. To achieve sustainability behaviors, it is crucial that rural tourism lodgings communicate their essence, as well the products and experiences available for tourists. This because it is a common practice for visitors to look for more information on the internet about where they will be staying, before booking their tourist experience. The main objective of this study is the analysis of the information provided by rural tourism lodgings, through their websites, regarding sustainability issues. The territory selected for the development of this study is the Portuguese Viseu Dão Lafões Region, located in the center of Portugal. Based on other studies, the methodology includes a content analysis, conducted on 39 rural tourism lodging websites. The results show that some improvements are needed, to clarify and emphasize the message about sustainable practices, in these rural lodgings. Some practical recommendations are provided, that can be adapted to these rural tourism lodgings, or others.
- Sustainable tourism and the circular economy: A theoretical overviewPublication . Costa, Berta; Rodrigues, Susana; Moreno, PilarThe concept of sustainable tourism has become one of the most noteworthy topics among academics and practitioners and a hallmark in tourism discourse. During the last decades, tourism has developed into one of the largest socio-economic activities, and thus driving economic growth that most supports to the countries’ GDP (Gross Domestic Product). The world economic paradigm, and consequently the tourism industry, is configured according to the linear model of production and consumption, in which goods are discarded after usage, resulting in massive waste. Furthermore, the degrading impact of tourism, along with the assumption that natural resources are abounding, and that environment has unlimited means to absorb waste, need to be addressed without delay. Considering these premises, the principle of sustainable tourism arose with the objective of minimizing the negative effects of tourism related activities. From this standpoint, circular economy emerges as a solution, as it harmonizes economic development with the sustainable use of natural resources, and also enables the tourism industry to become more sustainable. The purpose of this article is to outline the conceptual dimensions of sustainable tourism and circular economy, and also scrutinize how these two constructs have evolved over the past decades and their correlation. A broad literature review was conducted, in order to draw attention to the constituent elements brought to discussion.