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Publication
Mapping Gamification for Sustainable Urban Development: Generating New Insights for Tourism Education
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Advisor(s)
Abstract(s)
Although scientific literature already shows the connections between gamification,
tourism and sustainability, there is still a gap in research into how gamification can transform
cities into more playful, sustainable and intelligent tourism destinations. Gamification in
tourism promotes engagement, education and innovation, enriching experiences and driving
the development of smart destinations. This study advances this debate by employing a
mixed methodology, combining a systematic review (supported by Rayyan, an artificial intelli gence) and content analysis (supported by Iramuteq, a textual software, version 0.7 Alpha 2).
Additionally, we used Dreamscape by Voyant Tools online for a geographical analysis of
the textual corpus formed by n = 61 abstracts. The intersection of main findings from the
techniques applied provides eight new insights on urban tourism education through gam ification, which are as follows: (1) exchange between the Global North and South; (2) local
and global participation; (3) collaborations to achieve the 17 SDGs; (4) improve urban destina tion marketing by ethics principles; (5) deepening disruption technology and ethics studies;
(6) the transformation of reality by sciences; (7) gamification on interdisciplinary perspectives;
and (8) the role of gamification on the tourism and hospitality industry. The results suggest
that gamification in tourism can offer a new ontological approach to addressing sustainable
urban development, highlighting both theoretical and practical challenges. This research has
both theoretical and practical implications, advancing the concept of ecogaming by integrating
technology, entertainment and sustainability, and reinforces its potential to educate and engage
in sustainable urban tourism practices.
Description
Keywords
Gamification Sustainable urban development Tourism education Smart cities Sustainable development goals (SDGs)
Citation
Fraga, C., Cardoso, L., de Stefano, E., Lima Santos, L., & Motta, N. (2025). Mapping Gamification for Sustainable Urban Development: Generating New Insights for Tourism Education. Tourism and Hospitality, 6(1), 17. https://doi.org/10.3390/ tourhosp6010017
Publisher
MDPI