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Architectural Challenges on the Integration of e-Commerce and ERP Systems: A Case Study

2021Comunicação em conferência Acesso aberto
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datacite.subject.fosCiências Sociais::Economia e Gestão
datacite.subject.fosCiências Naturais::Ciências da Computação e da Informação
datacite.subject.sdg07:Energias Renováveis e Acessíveis
datacite.subject.sdg09:Indústria, Inovação e Infraestruturas
datacite.subject.sdg11:Cidades e Comunidades Sustentáveis
dc.contributor.authorSantos, Fábio
dc.contributor.authorMartinho, Ricardo
dc.date.accessioned2026-04-14T14:58:43Z
dc.date.available2026-04-14T14:58:43Z
dc.date.issued2021
dc.descriptionConference name - 23rd International Conference on Enterprise Information Systems, ICEIS 2021; Conference date - 26 April 2021 - 28 April 2021; Conference code - 180136
dc.description.abstractMany retail companies had to go online before their Enterprise Resource Planning (ERP)-type systems were ready to fulfill all business requirements. Their overall daily operation still heavily depends on these highly customized systems often mandatory because of legal obligations, which frequently come without e-commerce “off the shelf” integration. This paper identifies main challenges derived out of the architectural and integration requirements from a case study at an e-tailer company that operates via two sales channels: online store and third-party marketplaces. These challenges led to the definition of a system architecture and implementation considerations for this common integration scenario, which was validated through its implementation. Our proposed approach allows ERP-dependent organizations to start selling online with open-source technologies, avoiding extra ERP licensing and hidden maintenance costs.eng
dc.identifier.citationSantos, F. and Martinho, R. (2021). Architectural Challenges on the Integration of e-Commerce and ERP Systems: A Case Study. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-989-758-509-8; ISSN 2184-4992, SciTePress, pages 313-319. DOI: https://doi.org/10.5220/0010494903130319.
dc.identifier.doi10.5220/0010494903130319
dc.identifier.eissn2184-4992
dc.identifier.isbn978-989-758-509-8
dc.identifier.urihttp://hdl.handle.net/10400.8/16119
dc.language.isoeng
dc.peerreviewedyes
dc.publisherScience and Technology Publications
dc.relation.hasversionhttps://www.scitepress.org/Link.aspx?doi=10.5220/0010494903130319
dc.relation.ispartofProceedings of the 23rd International Conference on Enterprise Information Systems
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjecte-Commerce
dc.subjectEnterprise Resource Planning (ERP)
dc.subjectSoftware Architecture
dc.subjectEnterprise Application Integration
dc.subjectData Integration
dc.subjectBusiness Process Integration
dc.titleArchitectural Challenges on the Integration of e-Commerce and ERP Systems: A Case Studyeng
dc.typeconference paper
dspace.entity.typePublication
oaire.citation.conferenceDate2021-04
oaire.citation.conferencePlaceVirtual, Online
oaire.citation.endPage319
oaire.citation.startPage313
oaire.citation.titleInternational Conference on Enterprise Information Systems, ICEIS - Proceedings
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameSantos
person.familyNameMartinho
person.givenNameFábio
person.givenNameRicardo
person.identifier.ciencia-idF51E-9BB5-EF92
person.identifier.orcid0000-0001-5916-7022
person.identifier.orcid0000-0003-1157-7510
person.identifier.ridK-8277-2013
person.identifier.scopus-author-id25823103700
relation.isAuthorOfPublication067d2af2-d1f2-4bcd-8c1d-227a6010c6fc
relation.isAuthorOfPublicationb2a74e46-f06c-4dcd-8c64-8f78f1d55440
relation.isAuthorOfPublication.latestForDiscoveryb2a74e46-f06c-4dcd-8c64-8f78f1d55440

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Many retail companies had to go online before their Enterprise Resource Planning (ERP)-type systems were ready to fulfill all business requirements. Their overall daily operation still heavily depends on these highly customized systems often mandatory because of legal obligations, which frequently come without e-commerce “off the shelf” integration. This paper identifies main challenges derived out of the architectural and integration requirements from a case study at an e-tailer company that operates via two sales channels: online store and third-party marketplaces. These challenges led to the definition of a system architecture and implementation considerations for this common integration scenario, which was validated through its implementation. Our proposed approach allows ERP-dependent organizations to start selling online with open-source technologies, avoiding extra ERP licensing and hidden maintenance costs.
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