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Architectural Challenges on the Integration of e-Commerce and ERP Systems: A Case Study
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| Many retail companies had to go online before their Enterprise Resource Planning (ERP)-type systems were ready to fulfill all business requirements. Their overall daily operation still heavily depends on these highly customized systems often mandatory because of legal obligations, which frequently come without e-commerce “off the shelf” integration. This paper identifies main challenges derived out of the architectural and integration requirements from a case study at an e-tailer company that operates via two sales channels: online store and third-party marketplaces. These challenges led to the definition of a system architecture and implementation considerations for this common integration scenario, which was validated through its implementation. Our proposed approach allows ERP-dependent organizations to start selling online with open-source technologies, avoiding extra ERP licensing and hidden maintenance costs. | 355.67 KB | Adobe PDF |
Orientador(es)
Resumo(s)
Many retail companies had to go online before their Enterprise Resource Planning (ERP)-type systems were ready to fulfill all business requirements. Their overall daily operation still heavily depends on these highly customized systems often mandatory because of legal obligations, which frequently come without e-commerce “off the shelf” integration. This paper identifies main challenges derived out of the architectural and integration requirements from a case study at an e-tailer company that operates via two sales channels: online store and third-party marketplaces. These challenges led to the definition of a system architecture and implementation considerations for this common integration scenario, which was validated through its implementation. Our proposed approach allows ERP-dependent organizations to start selling online with open-source technologies, avoiding extra ERP licensing and hidden maintenance costs.
Descrição
Conference name - 23rd International Conference on Enterprise Information Systems, ICEIS 2021; Conference date - 26 April 2021 - 28 April 2021; Conference code - 180136
Palavras-chave
e-Commerce Enterprise Resource Planning (ERP) Software Architecture Enterprise Application Integration Data Integration Business Process Integration
Contexto Educativo
Citação
Santos, F. and Martinho, R. (2021). Architectural Challenges on the Integration of e-Commerce and ERP Systems: A Case Study. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-989-758-509-8; ISSN 2184-4992, SciTePress, pages 313-319. DOI: https://doi.org/10.5220/0010494903130319.
Editora
Science and Technology Publications