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The Impact of Coaching Leadership on Employees' Positive Outcomes

dc.contributor.authorRibeiro, Neuza
dc.contributor.authorMenezes, Rita
dc.date.accessioned2020-04-15T15:32:53Z
dc.date.available2020-04-15T15:32:53Z
dc.date.issued2019
dc.description.abstractLeaders resort to a coaching leadership style—which relies heavily on listening, helping, supporting, developing, removing obstacles, and empowering others— to promote valuable work experiences and positive attitudinal and behavioral responses from employees. These employees’ outcomes are an important part of organizational success. In this chapter, the authors examine the connection between coaching leadership style and employees’ affective commitment, creativity, and customer orientation. A quantitative study was carried out based on the perceptions of 80 front office workers from different Portuguese organizations on their leaders and their own attitudes and behaviors. The results, consistent with existing literature, indicated that, when leaders adopt a coaching leadership style, their followers are more affectively committed, exhibit more creative behavior, and perform in a more customer-oriented way.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationRibeiro, N. & Menezes, R. (2019). The Impact of Coaching Leadership on Employees' Positive Outcomes. In J. Sutha (Ed.), Workforce Coaching, Mentoring, and Counseling: Emerging Research and Opportunities (pp. 18-55). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-9235-8.ch002pt_PT
dc.identifier.doi10.4018/978-1-5225-9235-8.ch002pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.8/4872
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherIGI Globalpt_PT
dc.subjectCoachingpt_PT
dc.subjectLeadershippt_PT
dc.titleThe Impact of Coaching Leadership on Employees' Positive Outcomespt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage55pt_PT
oaire.citation.startPage18pt_PT
oaire.citation.titleWorkforce Coaching, Mentoring, and Counseling: Emerging Research and Opportunitiespt_PT
person.familyNameRibeiro
person.familyNameMenezes
person.givenNameNeuza
person.givenNameRita
person.identifier1254758
person.identifier.ciencia-id9517-6D32-32CE
person.identifier.ciencia-id0517-F320-6C16
person.identifier.orcid0000-0002-1228-2522
person.identifier.orcid0000-0002-7918-6412
person.identifier.ridC-1381-2018
person.identifier.scopus-author-id34979222800
rcaap.rightsclosedAccesspt_PT
rcaap.typebookPartpt_PT
relation.isAuthorOfPublication8fb73ad8-fa1e-4c42-9337-9e5f04e9b0b5
relation.isAuthorOfPublication5fed7b81-23c0-4a08-a99e-3b154aac436d
relation.isAuthorOfPublication.latestForDiscovery8fb73ad8-fa1e-4c42-9337-9e5f04e9b0b5

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