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The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty

2020Journal article Open access
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dc.contributor.authorAmorim, Daniela
dc.contributor.authorJiménez-Caballero, José Luis
dc.contributor.authorAlmeida, Paulo
dc.date.accessioned2022-06-20T12:45:58Z
dc.date.available2022-06-20T12:45:58Z
dc.date.issued2020
dc.description.abstractThe festivals have had a very positive impact on tourism development, and on the promotion of destinations, they are positioned as important attractive elements that boost tourism in the several regions, as well as its economic and cultural development. This study aimed to analyse the motivation, quality, satisfaction and loyalty of two performing arts festivals participants (Andanças, Portugal and La Sierra, Spain). It followed a quantitative methodology, and questionnaires were applied to the participants of the events under analysis. The results of the test-t indicate that La Sierra festival participants (n=235), compared to Andanças festival participants (n=297), perceive the festival as having more quality (catering, hotel, information and transport), and are more faithful to the festival (even if prices increase). The results obtained contribute to a better understanding of the needs and perceptions of participants who practice festival tourism, particularly in performing arts festivals, supporting the manager's strategies in organising this type of event.pt_PT
dc.description.abstractOs festivais têm manifestado um impacto bastante positivo no desenvolvimento turístico e na promoção dos destinos, apresentando-se como importantes elementos atrativos, que potenciam o turismo, bem como o seu desenvolvimento económico e cultural. Este estudo procurou analisar a motivação, qualidade, satisfação e fidelidade dos participantes de dois festivais de artes performativas (Andanças, Portugal e La Sierra, Espanha), e seguiu uma metodologia quantitativa, tendo-se aplicado questionários aos participantes dos eventos. Os resultados do test-t indicam que os participantes do festival La Sierra (n=235), comparativamente com os participantes do festival Andanças (n=297) percecionam o festival como tendo mais qualidade (restauração, hotelaria, informação e transportes), e são mais fiéis ao festival (mesmo que os preços aumentem). Os resultados contribuem para uma melhor compreensão das necessidades e perceções dos participantes, nomeadamente, em festivais de artes performativas, podendo apoiar as estratégias dos gestores na organização deste tipo de evento.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAmorim, D., Jiménez Caballero, J.L., Almeida, P. (2020). The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty. Tourism & Management Studies, 16(4), 45-57, https://doi.org/10.18089/tms.2020.160404pt_PT
dc.identifier.doihttps://doi.org/10.18089/tms.2020.160404pt_PT
dc.identifier.issn2182-8466
dc.identifier.urihttp://hdl.handle.net/10400.8/7274
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherUAlg ESGTHpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectTourismpt_PT
dc.subjectPerforming arts festivalspt_PT
dc.subjectMotivationpt_PT
dc.subjectQualitypt_PT
dc.subjectSatisfactionpt_PT
dc.subjectLoyaltypt_PT
dc.subjectTurismopt_PT
dc.subjectFestivais de artes performativaspt_PT
dc.subjectMotivaçãopt_PT
dc.subjectQualidadept_PT
dc.subjectSatisfaçãopt_PT
dc.subjectFidelidadept_PT
dc.titleThe impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyaltypt_PT
dc.title.alternativeO impacto dos festivais de artes performativas no desenvolvimento do turismo: análise da motivação, qualidade, satisfação e lealdade dos participantespt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage57pt_PT
oaire.citation.issue4pt_PT
oaire.citation.startPage45pt_PT
oaire.citation.titleTourism & Management Studiespt_PT
oaire.citation.volume16pt_PT
person.familyNameRamos Amorim
person.familyNameJiménez-Caballero
person.familyNameAlmeida
person.givenNameDaniela Carina
person.givenNameJosé Luis
person.givenNamePaulo
person.identifier.ciencia-id4311-8759-3303
person.identifier.ciencia-id4A1F-A8CE-A5AE
person.identifier.orcid0000-0003-0391-7554
person.identifier.orcid0000-0003-3456-2960
person.identifier.orcid0000-0002-4797-2128
person.identifier.ridL-3710-2017
person.identifier.scopus-author-id56866377500
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication8839d9a8-2993-40fd-bafe-813a8f07e016
relation.isAuthorOfPublication6916b70e-ce05-40aa-aa77-e66f32c0bb08
relation.isAuthorOfPublicationc07f3721-624d-4e31-83eb-62c9ffbf5cba
relation.isAuthorOfPublication.latestForDiscovery6916b70e-ce05-40aa-aa77-e66f32c0bb08

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