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Tourism experiences: Core processes of memorable trips

dc.contributor.authorCoelho, Mariana de Freitas
dc.contributor.authorGosling, Marlusa de Sevilha
dc.contributor.authorAraújo de Almeida, António Sérgio
dc.date.accessioned2025-05-15T15:50:46Z
dc.date.available2025-05-15T15:50:46Z
dc.date.issued2018-12
dc.description.abstractTourism is an activity that can provide different experiences to customers, but there is still a lot to know about the factors that contribute to a memorable journey. This study aims to propose a theoretical framework by identifying the core processes that are sense-making and meaningful in a Memorable Tourism Experience (MTE). The method is exploratory and qualitative, using travel narratives of Brazilian tourists. Data analysis was based on grounded theory and followed the steps of open, axial, and selective encoding. The results contribute to the formation of a substantive theory and point out three dimensions (personal, relational, and environmental), which appear to be crucial to memorable experiences. Besides, the tourist who has a memorable experience goes through the stages of: 1) Ambiance, 2) Socialization and 3) Emotions and Reflection. The findings also indicate that it may be more enriching to investigate MTEs components of experience in general rather than consider what makes a particular experience more memorable than others.eng
dc.identifier.citationMariana de Freitas Coelho, Marlusa de Sevilha Gosling, António Sérgio Araújo de Almeida, Tourism experiences: Core processes of memorable trips, Journal of Hospitality and Tourism Management, Volume 37, 2018, Pages 11-22, ISSN 1447-6770, https://doi.org/10.1016/j.jhtm.2018.08.004.
dc.identifier.doi10.1016/j.jhtm.2018.08.004
dc.identifier.issn1447-6770
dc.identifier.urihttp://hdl.handle.net/10400.8/12890
dc.language.isoeng
dc.peerreviewedyes
dc.publisherElsevier BV
dc.relation.hasversionhttps://www.sciencedirect.com/science/article/pii/S1447677017301419
dc.relation.ispartofJournal of Hospitality and Tourism Management
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectMarketing experience
dc.subjectTravelling consumer experience
dc.subjectEmotions
dc.subjectNovelty
dc.subjectMemorable tourism experience
dc.titleTourism experiences: Core processes of memorable tripseng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleJournal of Hospitality and Tourism Management
oaire.citation.volume37
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameAraújo de Almeida
person.givenNameAntónio Sérgio
person.identifier.ciencia-id3511-EED2-3A97
person.identifier.orcid0000-0002-3758-7656
relation.isAuthorOfPublicationa08eb97f-dd51-4d88-aee2-671cfda05b44
relation.isAuthorOfPublication.latestForDiscoverya08eb97f-dd51-4d88-aee2-671cfda05b44

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