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Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality

2023Book Open access
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dc.contributor.authorSousa, Ana Elisa
dc.contributor.authorViana, Ana Sofia
dc.contributor.authorPais, Sónia
dc.date.accessioned2023-11-10T17:19:59Z
dc.date.available2023-11-10T17:19:59Z
dc.date.issued2023
dc.description.abstractArtificial Intelligence (AI) has received special attention in the Tourism and Hospitality sector. The researchers of this paper conducted a systematic literature review, in the timeframe from 1990 to October 2022, in three scientific databases: Scopus, Web of Science and Science Direct. This study allows the identification of the authors and relevant publications in the research area; the identification of the objectives, contexts, theoretical approaches and methods used in the literature on the subject; to verify the applications that Artificial Intelligence has in Tourism and Hospitality and to understand which are the advantages and disadvantages of the use of this technology in the sector.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationSousa, A.E., Viana, A.S., & Pais, S. (2023). Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality. Eliva Presspt_PT
dc.identifier.isbn978-9994985760
dc.identifier.urihttp://hdl.handle.net/10400.8/8905
dc.language.isoengpt_PT
dc.publisherEliva Presspt_PT
dc.subjectArtificial Intelligencept_PT
dc.subjectTourismpt_PT
dc.subjectHospitalitypt_PT
dc.titleApplications, advantages and disadvantages of artificial intelligence in tourism and hospitalitypt_PT
dc.typebook
dspace.entity.typePublication
person.familyNameSousa
person.familyNameViana
person.familyNamePais
person.givenNameAna Elisa
person.givenNameAna Sofia
person.givenNameSónia
person.identifier.ciencia-id9015-3548-07E9
person.identifier.ciencia-id8A14-7102-8E11
person.identifier.ciencia-id5019-B8B4-1E45
person.identifier.orcid0000-0002-0710-8829
person.identifier.orcid0000-0002-0187-619X
person.identifier.orcid0000-0003-2834-2267
person.identifier.ridK-7902-2018
rcaap.rightsopenAccesspt_PT
rcaap.typebookpt_PT
relation.isAuthorOfPublication002ef781-df45-439a-bb7c-58009b1a5d01
relation.isAuthorOfPublication8e6e71f9-baff-445c-9613-28fb0c8e313b
relation.isAuthorOfPublication47836870-8ba6-41a7-9dfb-b4b8db896b68
relation.isAuthorOfPublication.latestForDiscovery8e6e71f9-baff-445c-9613-28fb0c8e313b

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