Unidade de Investigação - CiTUR - Centre for Tourism Research, Development and Innovation
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Percorrer Unidade de Investigação - CiTUR - Centre for Tourism Research, Development and Innovation por Domínios Científicos e Tecnológicos (FOS) "Ciências Sociais::Economia e Gestão"
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- An empirical analysis of Lisbon hotel room rates determinantsPublication . Gomes, Conceição; Lima Santos, Luís; Malheiros, CátiaThis study investigates the impact of several characteristics and attributes of hotels on room rates in one of the most visited cities in Europe. The research allows to compare, in a transparent way, findings of previous studies and promotes added value using for the first time the hedonic price model (HPM) in the hospitality industry in Lisbon, Portugal. Although hotel room price determinants have already been studied, in this study it was introduced physical variables and location variables all together, as well as it was added the variables relating to certain services offered. A significant impact on hotel prices by official stars and OTAs punctuation has been confirmed. In line with previous studies, an additional star and belonging to a chain allow the hotel to increase the price. In addition, other attributes, such as the distance of the hotel from the airport and the centre, have impact on hotel prices. The evidence that the existence of a spa and a pool influences hotel prices will support stakeholders in investment and management decision.
- ‘Front’ And ‘Back Regions’ in Historic Housing Tourism: Spatial Segregation and Proximity in Host-Guest InteractionPublication . Braga, José Luís; Sousa, Bruno; Dionísio, MartaGoffman conceived a division of social establishments which he called region. A region for him was any place in some way limited by obstacles to perception. He distinguished two regions: ‘front’ and ‘back’. In turn, MacCannell applied Goffman’s classification to tourism. According to him, tourists show a special fascination with the ‘real lives’ of others. These ‘real lives’ can only be found in the back regions. MacCannell argued that, in the face of an influx of mass tourists, host communities seek to protect and isolate their culture by creating back regions. In these, the natives continue their significant traditions outside the eyes of tourists. Conversely, it is in the front regions that the natives perform a limited range of activities for tourist audiences. The tourism front region (or front stage) is, therefore, the place where hosts and guests meet and the tourism back region (or backstage) is the place where the hosts retreat, during the performance interval, to relax and prepare. This study aims to demonstrate the applicability of this concept to the interactions between hosts and guests that occur in Historic Housing Tourism (HHT). The results presented here emerged from a qualitative study in which 53 homeowners of HHT units were interviewed. The technique used for data collection and analysis was Grounded Theory (GT). In this study we found that, in the first phase of implantation of the HHT, which we called improvisation (1980s in most houses), the propensity for informalization was more evident. At this stage, there was a tendency to transform almost every region of the house in backstage. In the current phase of implementation of HHT, which we called the professionalization, formalization begins to acquire more and more importance. Hence, there is a tendency to erect more pronounced front regions and there is less fluidity between regions than in the improvisation phase. From the theory that we developed, using GT, two properties of HHT emerged which we named ‘segregating’ and ‘approaching’ that brought an empirical confirmation to Goffman’s theory. Spatial segregation is, thus, a means of preserving the intimacy of the HHT unit’s host family. In an interdisciplinary perspective, this study presents preliminary contributions in the management of historic housing tourism and tourism management (e.g. companies and destinations perspective).
- Topic Prominence of Tourism and Hospitality Scientific Research: The Case of SwitzerlandPublication . Cardoso, Lucília; Soliman, Mohammad; Araújo-Vila, Noelia; Almeida, Giovana Goretti Feijó deTopic prominence is regarded as a recent indicator that reveals the present momentum of a certain topic by considering the citations, views, and CiteScore thresholds. Topic prominence has been examined in prior research within different contexts, however, there is no known study exploring this trend within tourism and hospitality literature. Therefore, this study aims to analyse and map the topic prominence of Tourism, Leisure and Hospitality Management (TLHM) research by focusing on Switzerland as a case study. The collected data included 337 articles published in 46 journals indexed in Scopus under the subject category of TLHM. The findings concluded that topic prominence is an important indicator for measuring scientific research productivity, including peer-reviewed articles. More particularly, it is revealed that the investigation of topic prominence provides an overall clearer picture of Swiss TLHM research. This study contributes to tourism studies by discussing the usage of the topic prominence metric for tourism and hospitality publications. It also presents practical implications for tourism research managers and researchers by providing solid insights into funded research, scholars’ and institutions’ performance, and momentum of topics associated with the Swiss TLHM articles.
- Tourist satisfaction: an analysis of tourists visiting historic centres in PortugalPublication . Duque, Ana Sofia; Carvalho, Paulo; Almeida, NunoAchieving tourist satisfaction is one of the main goals of destinations, companies and managers in the field of tourism. To better understand this key concept, we have studied other associated constructs that we call antecedents and consequences, such as tourist motivations, quality of experience and loyalty to the destination. It was decided to achieve the proposed goals by conducting questionnaire surveys with nonresident tourists in Portugal over the three high tourist season months, which are regarded as June, July and August. The sample was collected in five of Portugal’s main historical centres, namely, Porto, Coimbra, Lisbon, Évora and Faro. With this study it was possible to confirm that the level of satisfaction of tourists, who visit historic centers in Portugal, is very high. It was also possible to verify the existing connection between the various constructs developed in the research, through the hypothesis test.
- Towards Internationalization: Exploring Economic Diplomacy in the Middle East (GCC)Publication . Pontes, Daniel; Santos, Vasco; Samões, Orlando; Wang, Shuangao; Figueiredo, RonnieInternationalization is a crucial process for companies seeking growth and expansion in foreign markets, especially in the Middle East, where economies have been developing and diversifying business opportunities, seeing it as an attractive destination to expand their operations. This study presents a comprehensive analysis of the internationalization process of economic diplomacy by exploring the experiences of renowned Portuguese companies within the Gulf Cooperation Council. The Gulf Cooperation Council countries are integral players in the Middle East market, characterized as rentier states that are heavily reliant on oil and gas revenues and possess varying levels of economic and military strength, with Saudi Arabia and the UAE being the most prominent. The focus group method was applied in the qualitative research. It contributes to reinforcing the literature on internationalization processes, economic diplomacy, and the Middle East market. The findings provide valuable guidance to Portuguese companies, policymakers, and economic diplomats involved in promoting and facilitating international trade and investment.