CARME - Comunicações em conferências com publicação em atas
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Percorrer CARME - Comunicações em conferências com publicação em atas por Domínios Científicos e Tecnológicos (FOS) "Ciências Sociais::Economia e Gestão"
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- Comparative Cases From Portuguese Social Innovation Public PolicyPublication . Ciccarino, Irene; Rodrigues, SusanaInnovation generally involves poorly structured problems, which do not have an obvious solution within the knowledge available. The solution is usually evolutionary, resulting from several attempts and refinements. Social innovation aims to address social problems and needs, which happen regardless of economic odds. This innovation can be an answer to a social need by embedded solutions and by different stakeholders' mobilization to sustain effective social change. It also can be about the best resource use or cost reduction, mainly the social ones. Portugal has developed a pioneer public policy to encourage entrepreneurship, social innovation and boost the social investment market. The Portugal Social Innovation Programme (PIS), links investors and social entrepreneurial initiatives (SEI) and offers support to structure SEI in a sustainable way by providing resources and network. Insofar SEIs accomplish the contracted results, PIS rewards their private investors. Thence public and private capital share risks, and the public capital is driven to the most effective initiatives. PIS enables the experimentation needed for innovation building and increases the chance of public services improvement, contributing to enhance the welfare-state. In this sense, this research goal is to describe three revealing cases of SEIs supported by PIS, highlighting innovation features and contextualizing theory. The data was collected by 3 semi-structured in-depth interviews which responses could be found in a database with 120 cases built by an online survey. The thematic content analysis was conducted applying codes from theory and PIS’s investment criteria. Then cases were compared to understand the outcomes of investment criteria and to examine theoretical features. The study discusses PIS investment criteria and presents SEIs types endorsed by it. Thus, it helps disclosure and stakeholders' expectations management. It also enables understanding the relationship between innovation, business model sustainability, and social value creation in the Portuguese context. The SEIs analyzed endorses PIS's innovative potential in building networks and foster the entrepreneurial ecosystem. This study also poses a new way to identify and compare different kinds of social values paving the way for a less subjective and tricky assessment routine.
- How knowledge sharing mediates the effects of internal marketing on customer orientationPublication . Espírito Santo, Pedro Manuel do; Ferreira, Vítor Hugo Santos; Marques, Alzira Maria AscensãoA growing body of research has demonstrated the growing importance given to two areas of business management: internal marketing and knowledge management. Nevertheless, these seldom areas are considered together. This paper explores the importance of knowledge sharing as a mediating variable in the relationship between internal and external marketing. Thus, our research presents an investigation model where the influence of tacit knowledge sharing and explicit knowledge sharing are presented. The data of this research was collected from the employees of a company in the logistics sector, through a face-to-face questionnaire. The proposed research hypotheses were tested empirically through structural equation modeling (PLS-PM) with a bootstrapping procedure. The results demonstrate that internal marketing has a positive effect on knowledge sharing and, consequently, on customer orientation. In this sense, through this paper, managers can verify the importance of knowledge sharing (tacit and explicit) in leveraging the effects of internal marketing in customer orientation.
- O Impacto da Liderança e das Recompensas no Sucesso da Gestão de Projetos, mediado pela coesão de equipas de trabalhoPublication . Santos, Miguel Alcobia; Marques, Alzira Maria Ascensão; Espírito Santo, Pedro Manuel doCom o objetivo de estudar o impacto da liderança e das recompensas no sucesso da gestão de projetos, mediado pela coesão de equipas de trabalho, foi estimado um modelo de equações estruturais com recurso ao software SmartPLS, tendo por base os dados recolhidos por questionário numa amostra de 102 indivíduos que trabalham em equipas de gestão de projetos. Os resultados obtidos, verifica-se que a liderança diretiva e a liderança de suporte influenciam positivamente a coesão de equipas de trabalho. Neste trabalho, verificou-se também que a liderança diretiva tem um impacto positivo no sucesso da gestão de projetos para o cliente e que as recompensas financeiras têm um efeito inverso.
- The influence of knowledge management on the result of innovation of companies in the mold industriesPublication . Ferreira, Vítor Hugo Santos; Marques, Alzira Maria Ascensão; Espírito Santo, Pedro Manuel do; Silva, Sara Fernandes daIn today's business world, knowledge and innovation are key factors for the success of organizations. Knowledge stock alone does not generate a competitive advantage to companies, but the way it is used might create it. It is through the wide network of relationships that involves the organization that innovations emerge. These two concepts are intertwined, since for the innovation process to be successful, there must first be an effective knowledge management, which involves knowledge acquisition, application and sharing. In this context and based on a sample of 36 companies in the mold making sector in Portugal (one industry where Portugal is the 8th top producer in the world), a confirmatory research work was carried out with the aim of studying the impact of knowledge management on innovation performance. For this purpose, we used a quantitative methodology based on a survey. Through the estimation of a structural equations model, using SmartPLS software, we found that knowledge acquisition has a positive influence on knowledge sharing, which in turn is positively reflected in its application, which positively impacts innovation in performance in Portuguese plastic injection mold making companies-these results are in line with similar studies carried out in different contexts. Consequently, knowledge, considered as an intangible asset, must be managed effectively and efficiently, in order to create value through innovation, a determinant of competitiveness in an activity sector that creates customized solutions for its customers. Despite of the small sample size, these results highlight the importance of effectively managing the acquisition.