Percorrer por autor "Marques, Alzira Maria Ascensão"
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- How knowledge sharing mediates the effects of internal marketing on customer orientationPublication . Espírito Santo, Pedro Manuel do; Ferreira, Vítor Hugo Santos; Marques, Alzira Maria AscensãoA growing body of research has demonstrated the growing importance given to two areas of business management: internal marketing and knowledge management. Nevertheless, these seldom areas are considered together. This paper explores the importance of knowledge sharing as a mediating variable in the relationship between internal and external marketing. Thus, our research presents an investigation model where the influence of tacit knowledge sharing and explicit knowledge sharing are presented. The data of this research was collected from the employees of a company in the logistics sector, through a face-to-face questionnaire. The proposed research hypotheses were tested empirically through structural equation modeling (PLS-PM) with a bootstrapping procedure. The results demonstrate that internal marketing has a positive effect on knowledge sharing and, consequently, on customer orientation. In this sense, through this paper, managers can verify the importance of knowledge sharing (tacit and explicit) in leveraging the effects of internal marketing in customer orientation.
- Identifying the impact of stakeholder and top management support on shaping environmental innovation, green product development, and environmental performance in Brazil and Portugal’s plastics industryPublication . Curth, Marcelo; Marques, Alzira Maria Ascensão; Dantas, Ítalo José de MedeirosThis paper aims to identify the influence of stakeholders and top management support on environmental innovation strategy, green product innovation, and environmental performance in the context of the plastics industry of Brazil and Portugal. Methodology/approach: For the research, a survey was conducted with 94 companies in the industry, using the Partial Least Square (PLS) for data analysis. Originality/relevance: The study contributes fill the gaps in the influence of top management and external actors on sustainability-related strategies and in- novations in companies in the plastics industry in Brazil and Portugal. Main findings: The results demonstrated that the stakeholders’ pressure and top management support positively influence the environmental innovation strategy of green products, and both innovations influence the environmental performance of companies in the Portuguese and Brazilian plastics industries. Theoretical contributions: The implications emphasize the impact of external elements and companies that influence environmental sustainability, enabling greater quality of life and sustainability on a global scale. Management contributions: The practical implications of the results emphasize the need for alignment between top management and the stakeholders for strategies and innovations linked to sustainability.
- O Impacto da Liderança e das Recompensas no Sucesso da Gestão de Projetos, mediado pela coesão de equipas de trabalhoPublication . Santos, Miguel Alcobia; Marques, Alzira Maria Ascensão; Espírito Santo, Pedro Manuel doCom o objetivo de estudar o impacto da liderança e das recompensas no sucesso da gestão de projetos, mediado pela coesão de equipas de trabalho, foi estimado um modelo de equações estruturais com recurso ao software SmartPLS, tendo por base os dados recolhidos por questionário numa amostra de 102 indivíduos que trabalham em equipas de gestão de projetos. Os resultados obtidos, verifica-se que a liderança diretiva e a liderança de suporte influenciam positivamente a coesão de equipas de trabalho. Neste trabalho, verificou-se também que a liderança diretiva tem um impacto positivo no sucesso da gestão de projetos para o cliente e que as recompensas financeiras têm um efeito inverso.
- The influence of knowledge management on the result of innovation of companies in the mold industriesPublication . Ferreira, Vítor Hugo Santos; Marques, Alzira Maria Ascensão; Espírito Santo, Pedro Manuel do; Silva, Sara Fernandes daIn today's business world, knowledge and innovation are key factors for the success of organizations. Knowledge stock alone does not generate a competitive advantage to companies, but the way it is used might create it. It is through the wide network of relationships that involves the organization that innovations emerge. These two concepts are intertwined, since for the innovation process to be successful, there must first be an effective knowledge management, which involves knowledge acquisition, application and sharing. In this context and based on a sample of 36 companies in the mold making sector in Portugal (one industry where Portugal is the 8th top producer in the world), a confirmatory research work was carried out with the aim of studying the impact of knowledge management on innovation performance. For this purpose, we used a quantitative methodology based on a survey. Through the estimation of a structural equations model, using SmartPLS software, we found that knowledge acquisition has a positive influence on knowledge sharing, which in turn is positively reflected in its application, which positively impacts innovation in performance in Portuguese plastic injection mold making companies-these results are in line with similar studies carried out in different contexts. Consequently, knowledge, considered as an intangible asset, must be managed effectively and efficiently, in order to create value through innovation, a determinant of competitiveness in an activity sector that creates customized solutions for its customers. Despite of the small sample size, these results highlight the importance of effectively managing the acquisition.