Please use this identifier to cite or link to this item:
Title: Travel experience ecosystem model : building travel agencies’ business resilience in Portugal
Author: Salvado, Josefina
Keywords: Digital economy drivers
Tourism distribution
Travel agencies
Business resilience
Issue Date: 2011
Publisher: Instituto Politécnico de Leiria
Citation: In: European Journal of Tourism, Hospitality and Recreation. Vol. 2, Issue 1, pp. 95-116, 2011.
Abstract: The Portuguese tourism distribution recognizes in the digital economy drivers - based on e-business, collaborative networks and information exchange - an incentive to productivity and rendibility, leading to sustainable competitive advantages. Travel agencies live currently in a Darwinian business-oriented environment, where only resilient entrepreneurs are able to survive. This framing allows the genesis of a new theoretical archetype of travel agencies, the “TEEM - Travel Experience Ecosystem Model” observing several organizational strategies and concepts, such as Resilient Virtual Organizations, Digital Customer Ecosystems, Collaborative Value Chain and Co-Creation travel experiences, as well as new types of Open Source Innovation trough Social Web.
Appears in Collections:Vol. 2, n.º 2 (2011)

Files in This Item:
File Description SizeFormat 
6_ejthr_vol2_issue1_Travel_experience_ecosystem_model.pdf574,15 kBAdobe PDFView/Open

FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpace
Formato BibTex MendeleyEndnote Degois 

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.