Publication
Travel experience ecosystem model : building travel agencies’ business resilience in Portugal
| dc.contributor.author | Salvado, Josefina | |
| dc.date.accessioned | 2011-06-06T09:27:11Z | |
| dc.date.available | 2011-06-06T09:27:11Z | |
| dc.date.issued | 2011 | |
| dc.description.abstract | The Portuguese tourism distribution recognizes in the digital economy drivers - based on e-business, collaborative networks and information exchange - an incentive to productivity and rendibility, leading to sustainable competitive advantages. Travel agencies live currently in a Darwinian business-oriented environment, where only resilient entrepreneurs are able to survive. This framing allows the genesis of a new theoretical archetype of travel agencies, the “TEEM - Travel Experience Ecosystem Model” observing several organizational strategies and concepts, such as Resilient Virtual Organizations, Digital Customer Ecosystems, Collaborative Value Chain and Co-Creation travel experiences, as well as new types of Open Source Innovation trough Social Web. | por |
| dc.identifier.citation | In: European Journal of Tourism, Hospitality and Recreation. Vol. 2, Issue 1, pp. 95-116, 2011. | por |
| dc.identifier.uri | http://hdl.handle.net/10400.8/445 | |
| dc.language.iso | eng | por |
| dc.publisher | Instituto Politécnico de Leiria | por |
| dc.subject | Digital economy drivers | por |
| dc.subject | Tourism distribution | por |
| dc.subject | Travel agencies | por |
| dc.subject | Business resilience | por |
| dc.subject | Co-creation | por |
| dc.title | Travel experience ecosystem model : building travel agencies’ business resilience in Portugal | por |
| dc.type | journal article | |
| dspace.entity.type | Publication | |
| rcaap.rights | openAccess | por |
| rcaap.type | article | por |
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