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Travel experience ecosystem model : building travel agencies’ business resilience in Portugal

dc.contributor.authorSalvado, Josefina
dc.date.accessioned2011-06-06T09:27:11Z
dc.date.available2011-06-06T09:27:11Z
dc.date.issued2011
dc.description.abstractThe Portuguese tourism distribution recognizes in the digital economy drivers - based on e-business, collaborative networks and information exchange - an incentive to productivity and rendibility, leading to sustainable competitive advantages. Travel agencies live currently in a Darwinian business-oriented environment, where only resilient entrepreneurs are able to survive. This framing allows the genesis of a new theoretical archetype of travel agencies, the “TEEM - Travel Experience Ecosystem Model” observing several organizational strategies and concepts, such as Resilient Virtual Organizations, Digital Customer Ecosystems, Collaborative Value Chain and Co-Creation travel experiences, as well as new types of Open Source Innovation trough Social Web.por
dc.identifier.citationIn: European Journal of Tourism, Hospitality and Recreation. Vol. 2, Issue 1, pp. 95-116, 2011.por
dc.identifier.urihttp://hdl.handle.net/10400.8/445
dc.language.isoengpor
dc.publisherInstituto Politécnico de Leiriapor
dc.subjectDigital economy driverspor
dc.subjectTourism distributionpor
dc.subjectTravel agenciespor
dc.subjectBusiness resiliencepor
dc.subjectCo-creationpor
dc.titleTravel experience ecosystem model : building travel agencies’ business resilience in Portugalpor
dc.typejournal article
dspace.entity.typePublication
rcaap.rightsopenAccesspor
rcaap.typearticlepor

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