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Using Resource Reliability in BPMN Processes

dc.contributor.authorDomingos, Dulce
dc.contributor.authorRespício, Ana
dc.contributor.authorMartinho, Ricardo
dc.date.accessioned2025-06-13T15:56:04Z
dc.date.available2025-06-13T15:56:04Z
dc.date.issued2016
dc.description.abstractBusiness Process reliability refers to the probability of a certain process task to be executed during a predefined timeframe. It is one of the Quality of Service aspects of business processes that can be calculated and simulated, in order to support decision making regarding Business Process Management activities such as redesign, execution and improvement of business processes. Nevertheless, existing research focuses only on task reliability, without considering how a certain human or non-human resource assigned to that task can affect its overall reliability. In this paper, we propose the use of the relyBPMN extension to include resource reliability information on business processes modeled with the Business Process Model and Notation (BPMN) language. We illustrate this by providing two use case examples involving sensors and human resources, and including their reliability information to be used on resource assignments. This way, process engineers can conditionally assign resources to a task based on their reliability information and requirements.eng
dc.description.sponsorshipThis work is partially supported by National Funding from FCT - Funcação para a Ciência e a Tecnoligia, under the projects PTDC/EEI-ESS/5863/2014, UID/MAT/04561/2013 and UID/CEC/00408/2013.
dc.identifier.citationDulce Domingos, Ana Respício, Ricardo Martinho, Using Resource Reliability in BPMN Processes, Procedia Computer Science, Volume 100, 2016, Pages 1280-1288, ISSN 1877-0509, https://doi.org/10.1016/j.procs.2016.09.243
dc.identifier.doi10.1016/j.procs.2016.09.243
dc.identifier.issn1877-0509
dc.identifier.urihttp://hdl.handle.net/10400.8/13234
dc.language.isoeng
dc.peerreviewedyes
dc.publisherElsevier BV
dc.relation.hasversionhttps://www.sciencedirect.com/science/article/pii/S1877050916324127
dc.relation.ispartofProcedia Computer Science
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectBusiness processes
dc.subjectReliability
dc.subjectResources
dc.subjectBPMN
dc.titleUsing Resource Reliability in BPMN Processeseng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage1288
oaire.citation.startPage1280
oaire.citation.titleProcedia Computer Science
oaire.citation.volume100
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameMartinho
person.givenNameRicardo
person.identifier.ciencia-idF51E-9BB5-EF92
person.identifier.orcid0000-0003-1157-7510
person.identifier.ridK-8277-2013
person.identifier.scopus-author-id25823103700
relation.isAuthorOfPublicationb2a74e46-f06c-4dcd-8c64-8f78f1d55440
relation.isAuthorOfPublication.latestForDiscoveryb2a74e46-f06c-4dcd-8c64-8f78f1d55440

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