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Emotions, communicational process and inclusion of people with disabilities in the work context

dc.contributor.authorNogueira, Marta
dc.contributor.authorSousa, Célia
dc.date.accessioned2022-02-01T10:49:07Z
dc.date.available2022-02-01T10:49:07Z
dc.date.issued2021-06-30
dc.description.abstractThe general objective of this research focuses on understanding how the labor market integrates people with disabilities (PwD), understanding their emotions and how they manage them throughout the work day, and knowing how communication is processed in theworkplace. The following specific objectives were then defined: to know the degree of awareness that disabled workers have about their emotions in their daily interactions in the workplace,and to analyze the communicative interactions of PwD in the work environment. A mixed methodology was chosen, using qualitative and quantitative research. The qualitative methodology used semi-structured interviews, and the quantitative methodology used a questionnaire. The sample was made up of 50 disabled workers and314 co-workers of the same (n=314), employees of the Auchan Portugal Group. The results showed that: of the four dimensions under study (General Perception of Hiring, Emotional Intelligence, Interpersonal Communicationand Integration/Insertion in the workplace) the great majority of PwD co-workers agreedor totally agreed with the items of the four dimensions, which suggests apositive score with the themes under study, the PwDare able to identify the emotions that most characterize the day-to-day at work, but most disguise the discomfort felt and do not clearly communicate to the other what emotion they felt, most PwDcommunicate to the other the behavior that caused them discomfort, PwDdo not consider the communication channels confusing, most PwDfeel integrated in the company and state that no specific adaptation has been made,most of the interviewees suggest a greater sensitivity on the part of the employer and work adapted to the person and his/her disability.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationNogueira, Marta & Sousa, Célia. (2021). Emotions, communicational process and inclusion of people with disabilities in the work context. South Florida Journal of Development. 2. 3737-3752. 10.46932/sfjdv2n2-211.pt_PT
dc.identifier.doi10.46932/sfjdv2n2-211pt_PT
dc.identifier.issn2675-5459
dc.identifier.urihttp://hdl.handle.net/10400.8/6567
dc.language.isoengpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectDisabilitypt_PT
dc.subjectInterpersonal communicationpt_PT
dc.subjectEmotional intelligencept_PT
dc.subjectInclusionpt_PT
dc.subjectLabor marketpt_PT
dc.titleEmotions, communicational process and inclusion of people with disabilities in the work contextpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceMiamipt_PT
oaire.citation.endPage3752pt_PT
oaire.citation.issue2pt_PT
oaire.citation.startPage3737pt_PT
oaire.citation.titleSouth Florida Journal of Development,pt_PT
oaire.citation.volume2pt_PT
person.familyNameGonçalves Nogueira
person.familyNameSousa
person.givenNameMarta Alexandra
person.givenNameCélia Maria
person.identifier.ciencia-id7319-1F05-DD45
person.identifier.ciencia-idC018-2EA4-D945
person.identifier.orcid0000-0002-9503-4451
person.identifier.orcid0000-0002-5113-9323
person.identifier.ridF-1527-2015
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationbbaa50ad-0508-48c4-97c9-bd4ba0371e7f
relation.isAuthorOfPublication9c3f19fb-14ef-49d7-9212-94f471987b4f
relation.isAuthorOfPublication.latestForDiscovery9c3f19fb-14ef-49d7-9212-94f471987b4f

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