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Interpersonal Communication in the workplace in the perspective of People with Disability co-workers

dc.contributor.authorNogueira, Marta
dc.date.accessioned2022-10-29T08:49:28Z
dc.date.available2022-10-29T08:49:28Z
dc.date.issued2022-05-28
dc.description.abstractThis study aimed to analyze how Interpersonal Communication (IC) is processed in an organization that works with People with Disability (PwD) from the point of view of co-workers. A total of 314 PwD co-workers, employees of Auchan Portugal Group, participated in this study. The quantitative methodology was used, with recourse to a semi-structured questionnaire. Data analysis was carried out through descriptive and inferential statistics, using SPSS-24.0 (Statistical Package for the Social Sciences) software. The results showed that of all the items in the IC dimension, those that presented a higher degree of agreement were: "In general there is good communication with the PwD" and "The PwD has contact/interaction with the different workers/departments". Those with a lower level of agreement were: "PwD usually have problems in relating to colleagues" and "PwD may adopt inadequate behavior and attitudes in organizations". From the correlation analysis, a statistically significant correlation was verified between the academic qualifications of the PwD's colleagues and the item "The PwD is more communicative than the others". From the analysis of the differences according to professional position, statistically significant differences were found between the groups "Supervisor/Responsible" and "Worker" in three items of the IC. This study aims to contribute to a greater knowledge about the reality of PwD experienced in the workplace and to the increase of good practices by organizations.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doihttps://dx.doi.org/10.22161/ijebm.6.3pt_PT
dc.identifier.issn2456-8678
dc.identifier.urihttp://hdl.handle.net/10400.8/7813
dc.language.isoengpt_PT
dc.publisherInternational Journal of Engineering, Business and Management (IJEBM)pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectInterpersonal Communicationpt_PT
dc.subjectPeople with Disabilitiespt_PT
dc.subjectWorkpt_PT
dc.subjectOrganizationspt_PT
dc.titleInterpersonal Communication in the workplace in the perspective of People with Disability co-workerspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage27pt_PT
oaire.citation.startPage23pt_PT
oaire.citation.titleInternational Journal of Engineering, Business and Management (IJEBM)pt_PT
oaire.citation.volumeVol. 6, n.º 3pt_PT
person.familyNameGonçalves Nogueira
person.givenNameMarta Alexandra
person.identifier.ciencia-id7319-1F05-DD45
person.identifier.orcid0000-0002-9503-4451
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationbbaa50ad-0508-48c4-97c9-bd4ba0371e7f
relation.isAuthorOfPublication.latestForDiscoverybbaa50ad-0508-48c4-97c9-bd4ba0371e7f

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