Patient Safety in Primary Care

Pedrosa, V

http://hdl.handle.net/10400.8/4967

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Patient Safety in Primary Care _ European Journal of Public Health _ Oxford Academic.pdf		90.26 KB	Adobe PDF	Download

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Authors

Pedrosa, V

Abstract(s)

Patient safety and the development of quality safety processes have been gaining prominence in business management in the public and political sector, particularly in Europe, after the Quality and Safety in European Hospitals project was driven by the support of the Lisbon strategy agenda. Scientific research has also followed this trend. However, the study of patient safety management and methods is still scarce.We have delimited factors that do not ensure a reliable environment and culture, to improve with a training plan and institutional coordination that supports notification. The complexity of the context impacts on the nature and dimension of adverse events due to stress, workload and organization. A Taxonomy of Adverse Events was constructed and its path from the source to the solution was mapped. It's our intention to share this Taxonomy with the professionals, with a strong expectation that will improve Quality and Safety in Portuguese Primary Care.

Description

Artigo resultante de investigação realizada no Doutoramento em Gestão Geral, Estratégia e Desenvolvimento Empresarial.
Comunicação apresentada no Annual Meeting 2020, Health 4.0: Designing Tomorrow's Healthcare, Coimbra.

Keywords

Health personnel Primary healthcare Stress Coordination Safety Workload Taxonomic Classification Patient safety Qualtiy improvement Adverse events Nurses Agenda Portugal