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Publication
Factors in the Sharing of Tacit Knowledge among Volunteer Firefighters
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Authors
Advisor(s)
Abstract(s)
The studies in the area of knowledge management, directed to non-profit organizations are scarce, as opposed to
what happens in the private and public sector. The growing importance of the third sector and its institutions, in
establishing a more just and balanced society, combating asymmetries and placing itself on the side of the
neediest, justifies the attention of the academic community, in order to establish and adopt best practices to carry
out their missions.
The choice of a case study of organizations such as the Portuguese fire brigades, unique in their action and
identity, accompanies the need increasingly recognized by Portuguese society to enable these organizations to
perform best in the face of tragic events in recent years in Portugal, particularly in the case of large fires.
This study focuses on analysing the sharing of tacit knowledge in non-profit organisations (NPOs) through the
case of Portuguese volunteer firefighters (Vfs). A literature review on tacit knowledge sharing allowed the
identification of indicators to share this knowledge. A quantitative methodology was followed, with data
collection through questionnaires and the treatment of which was able to determine the indicators that influence
each factor. We correspondingly applied exploratory factorial analysis to study the indicators for the tacit sharing
of knowledge.
This returned three factors as leading to the sharing of tacit knowledge within the scope of these organisations:
organisational culture, individual characteristics and organisational structure.
Description
Keywords
Non-profit organisations Volunteer firefighters Factors Indicators Tacit knowledge sharing
Citation
Oliveira, M., & Pinheiro, P. (2020). Sharing of Tacit Knowledge in Volunteer Portuguese Firefighters. International Journal of Business and Management; Vol. 14, No. 9 10.5539/ijbm.v14n9p54
Publisher
Canadian Center of Science and Education