Knowledge Management through Groupware Technology

Alcoforado, Elidomar; Alcoforado, Daniela; Santos, José António C.; Schön, Michael

http://hdl.handle.net/10400.8/4030

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Authors

Alcoforado, Elidomar

Alcoforado, Daniela

Santos, José António C.

Schön, Michael

Abstract(s)

This work aims to analyse how the use of groupware technology influences the process of knowledge management, in the largest Brazilian electricity company. The study, based on a qualitative approach, analysis different groupware technology tools and their relationship as facilitators of knowledge management. The results suggest that groupware technology deployed in the company has facilitated the operational work and improved the informational level in the company, from information management, but is not used systematically for the transfer and sharing of organisational knowledge.

Keywords

Knowledge management Groupware technology Intranet technology

URI

http://hdl.handle.net/10400.8/4030

Citation

Alcoforado, Elidomar & Alcoforado, Daniela & António, José & Santos, José & Schön, Michael. (2019). Knowledge Management through Groupware Technology. Journal of scientific and industrial research. 78. 354-357.