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Achieving a competitive management in micro and small independent hotels

2020Book part Restricted access
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dc.contributor.authorSantos, Luís Lima
dc.contributor.authorGomes, Conceição
dc.contributor.authorMalheiros, Cátia
dc.date.accessioned2023-06-16T11:28:27Z
dc.date.available2023-06-16T11:28:27Z
dc.date.issued2020
dc.description.abstractThe lodging industry is a crucial contributor to global tourism revenues in many countries. A significant part of hotel revenues comes from micro and small hotel companies not belonging to global brands. The aim of this chapter is to propose new tools – based on USALI and on the most relevant operating ratios – to support the management of micro and small hotels that are not integrated into hotel chains. The methodology starts with literature review, which allowed to point out some USALI schedules that are not being used, a lot of items of USALI schedules without relevance and a set of operating ratios and indicators highlighted by researchers and professionals. The first result consists in the proposal of seven simplified hospitality management accounting schedules (revenue and cost items). The second result is an operating scorecard that includes the ratios and indicators useful for micro and small independent hotels.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationLima Santos, Luís & Gomes, Conceição & Malheiros, Cátia. (2020). Achieving a competitive management in micro and small independent hotels. In S.J. Teixeira & J.M. Ferreira (Eds.), Multilevel approach to competitiveness in the global tourism industry (pp.229-255). IGI Global. https://doi.org/10.4018/978-1-7998-0365-2.ch014.pt_PT
dc.identifier.doi10.4018/978-1-7998-0365-2.ch014pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.8/8610
dc.language.isoengpt_PT
dc.publisherIGI Globalpt_PT
dc.subjectTourismpt_PT
dc.subjectMicro and small hotelspt_PT
dc.subjectUSALIpt_PT
dc.subjectHospitality managementpt_PT
dc.titleAchieving a competitive management in micro and small independent hotelspt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage255pt_PT
oaire.citation.startPage229pt_PT
oaire.citation.titleMultilevel approach to competitiveness in the global tourism industrypt_PT
person.familyNameLima Santos
person.familyNameGomes
person.familyNameMalheiros
person.givenNameLuís
person.givenNameConceição
person.givenNameCátia
person.identifier1269004
person.identifier.ciencia-id1A1E-830E-DF42
person.identifier.ciencia-idDA19-611B-AFAB
person.identifier.ciencia-id6811-92A0-D316
person.identifier.orcid0000-0002-6652-7601
person.identifier.orcid0000-0001-5715-8384
person.identifier.orcid0000-0002-7674-4036
person.identifier.ridF-4413-2017
person.identifier.scopus-author-id57196741324
rcaap.rightsclosedAccesspt_PT
rcaap.typebookPartpt_PT
relation.isAuthorOfPublication882d100f-c74a-4209-b7ae-cd9d619b3ae7
relation.isAuthorOfPublication4a53901a-3cdd-45ea-a0b1-ab33ae99023e
relation.isAuthorOfPublication6d176709-993a-4327-9a4f-fa0476c53bd6
relation.isAuthorOfPublication.latestForDiscovery6d176709-993a-4327-9a4f-fa0476c53bd6

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