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Public sector reform and the state of performance management in Portugal: is there a gap between performance measurement and its use?

2020Journal article Restricted access
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dc.contributor.authorMelo, Ana I.
dc.contributor.authorMota, Luís F.
dc.date.accessioned2022-07-07T07:58:22Z
dc.date.available2022-07-07T07:58:22Z
dc.date.issued2020
dc.description.abstractPurpose – This paper aims to analyse the state of performance management in the Portuguese public sector as part of the efforts towards public administration reform. Design/methodology/approach – Theoretically, the authors took Bouckaert and Halligan’s (2008, pp. 35–39) approach into consideration to analyse the adoption of performance management practices. This approach was supplemented by an adaptation of Pollitt and Bouckaert’s (2011, p. 33) framework to analyse the context for administrative reforms. The used data analysis techniques include documentary analysis (namely legislation and evaluation reports of reform efforts), secondary data analysis and a survey conducted with 296 Portuguese top public managers. Findings – The findings show that Portuguese public sector organisations adopted several tools to measure performance over the years, but failed to incorporate performance information into their management practices or to properly use it for either internal or external purposes. Concerning the ideal types proposed by Bouckaert and Halligan (2008, p. 36), Portugal is considered to fit the “performance administration” ideal type, even though it is moving closer to the “managements of performance” ideal type. Originality/value – This is one of the first comprehensive studies on the state of performance management in Portugal framed within the broader context of public sector reforms. The findings will be of interest both to scholars who study public administration reforms and performance management and to Portuguese policy makers and public managers who are interested in understanding and improving the way performance information is measured, incorporated and used in that sector.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationMelo, A.I., & Mota, L.F. (2020). Public sector reform and the state of performance management in Portugal: is there a gap between performance measurement and its use? InternationalJournal of Public Sector Management, 33(6/7), 613-627. https://doi.org/10.1108/IJPSM-12-2019-0325pt_PT
dc.identifier.doi10.1108/IJPSM-12-2019-0325pt_PT
dc.identifier.issn0951-3558
dc.identifier.urihttp://hdl.handle.net/10400.8/7345
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEmerald Publishing Limitedpt_PT
dc.relation.publisherversionhttps://www.emerald.com/insight/0951-3558.htmpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectPerformance managementpt_PT
dc.subjectPublic sector reformpt_PT
dc.subjectPublic administrationpt_PT
dc.subjectPortugalpt_PT
dc.titlePublic sector reform and the state of performance management in Portugal: is there a gap between performance measurement and its use?pt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage627pt_PT
oaire.citation.issue6/7pt_PT
oaire.citation.startPage613pt_PT
oaire.citation.titleInternational Journal of Public Sector Managementpt_PT
oaire.citation.volume33pt_PT
person.familyNameMelo
person.familyNameMota
person.givenNameAna Isabel
person.givenNameLuís
person.identifier.ciencia-id8316-5A94-F39B
person.identifier.orcid0000-0001-9655-4523
person.identifier.orcid0000-0003-0618-8553
person.identifier.scopus-author-id35749029000
person.identifier.scopus-author-id55621560500
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication5f862e1c-61bf-4244-b76f-0d672e3db4c2
relation.isAuthorOfPublication581a605c-17e8-402e-8451-0265e56c1d44
relation.isAuthorOfPublication.latestForDiscovery5f862e1c-61bf-4244-b76f-0d672e3db4c2

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