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Process Mining: a framework proposal for Pervasive Business Intelligence

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In recent years, global growth slowed, the markets have matured and become more competitive. The impact of computing in organizations made information technology a strategic element to the acquisition and maintenance of competitive advantage. Based on the literature review in the related areas of Business Intelligence (BI) and Process Mining (PM), is presented a framework for improving the decisionmaking processes in organizations.

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Palavras-chave

Business Intelligence Pervsive Business Intelligence Process Mining Competitive Advantage

Contexto Educativo

Citação

T. Guarda, M. F. Santos, M. F. Augusto, C. Silva and F. Pinto, "Process Mining: A framework proposal for Pervasive Business Intelligence," 2013 8th Iberian Conference on Information Systems and Technologies (CISTI), Lisboa, Portugal, 2013, pp. 1-4.

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