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The role of perceived organizational support and person-organization fit in the relationship between corporate social responsibility and work engagement

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Abstract(s)

Objetivos: [Quais são os objetivos da investigação?] Previous research suggests that corporate social responsibility (CSR), that is, the attention given by organizations to the integration of social and environmental concerns in their business activities, has influence on diverse job-related attitudes and behaviors. Following this line of research, the present study aimed to analyze the relationship between employee perceptions of CSR and work engagement, within the scope of a research model that proposes perceived organizational support and person-organization fit as potential psychological mediators. Metodologia / Abordagem: [Como foram alcançados os objetivos? Quais as abordagens e o quadro teórico de referência? Referir as principais metodologias utilizadas na investigação] For testing the research model, a correlational study was developed. Data were collected through an electronic survey, being the participation in the study voluntary and anonymous. 168 employees of organizations operating in Portugal completed the survey which included measures of the main variables selected from the literature. Conclusões / Resultados: [A que conclusões chegou ou prevê chegar? De que forma se articulam as conclusões com os objetivos da comunicação? As conclusões apresentadas podem ser referentes à revisão da literatura, à metodologia e/ou à apresentação dos resultados parciais/finais] Data were analyzed using PROCESS macro for IBM SPSS 22.0. The results indicate that employees' perception of the level of involvement of their employer in CSR practices has a direct positive effect on their levels of work engagement. The more responsible the organization is considered, the more vigorous, dedicated and absorbed the employees becomes in their daily work. This effect is mediated by the proposed variables, which suggests that the involvement in socially responsible practices contributes to a greater perception of both organizational support and person-organization fit, which subsequently promote higher levels of engagement at work. Implicações da investigação: [Que contributos é que a investigação traz para a área de estudo e/ou para a sociedade? Indicar a relevância e as implicações empíricas e teóricas] Organizations can increase employees’ perceptions of organizational support, person-job fit, and engagement by adopting socially responsible practices. Originalidade: [Qual é a originalidade da investigação? Ex: tema e/ou abordagem metodológica] Adopting an employee-centered approach to CSR, this study integrates CSR perceptions, perceived organizational support, person-organization fit, and work engagement into a single research model, thereby extending previous research.

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Keywords

Perceived organizational support Person-organization fit Corporate social responsibility Work engagement

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Citation

Duarte, P., Neves, J. & Ribeiro, N. (2019). The role of perceived organizational support and person-organization fit in the relationship between corporate social responsibility and work engagement. X Postgraduate Conference Management, Hospitality & Tourism, 05 de Julho, ESGHT, ISCAL, Lisboa.

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