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Advisor(s)
Abstract(s)
Most organizations have difficulties in enforcing the same procedures/business processes across their multiple organizational units. For instance, we can find different activities, activity orders or even subprocesses in student enrollment procedures across several faculties of the same belonging University. This happens due to the need of these organizational units to adjust and adapt their business processes to different and evolving contexts, lack of resources or even cultural aspects. On the other hand, handling a significant number of these process variants becomes hard for an organization that seeks to manage and optimize time and resources allocated to these business processes. In this paper we present a web-based software tool that is able to compare several process variants and derive a flexible template process model. The template foresees not only the inclusion of process elements that are common to all compared variants, but also non-common (flexible) elements which result from adjustments made in each variant. These flexible elements can or cannot be later executed by each organizational unit. This process model template will allow process engineers to: 1) enforce a similar process model across all the organization, and therefore control process variants proliferation and manage business processes more efficiently; and 2) allow organizational units to benefit from adjustments made throughout time, based on each organizational unit’s experience and knowledge.
Description
Keywords
Business Process Management Process model template Process flexibility Software tool
Pedagogical Context
Citation
Latifa Ilahi, Ricardo Martinho, Sonia Ayachi Ghannouchi, BPFlexTemplate: a software tool to derive flexible process model templates, Procedia Computer Science, Volume 121, 2017, Pages 1096-1103, ISSN 1877-0509, https://doi.org/10.1016/j.procs.2017.11.140
Publisher
Elsevier BV
Collections
CC License
Without CC licence
