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Emotional Intelligence Assessment, Interpersonal Communication and Integration of People With Disabilities in the Portuguese Labour Market

dc.contributor.authorNogueira, Marta
dc.contributor.authorSousa, Célia
dc.contributor.authorCuadrado-Gordillo, Isabel
dc.date.accessioned2022-02-01T11:01:27Z
dc.date.available2022-02-01T11:01:27Z
dc.date.issued2021-02
dc.description.abstractThis research aims to evaluate emotional intelligence, interpersonal communication and the integration of PwD's in the labor market. In this sense, and given the difficulties experienced by these people during the process of labor inclusion, we have tried to: explore and understand the emotions felt by these workers during their working hours and how they manage them; how communication is processed in this context; and also to verify to what extent the Convention on the Rights of Persons with Disabilities has improved the process of inclusion. The mixed methodology was used, using qualitative and quantitative research. Fifty workers with disabilities and 314 work colleagues of the Auchan Portugal Group participated in the study. The results showed that the PwD's recognize their emotions when interacting with co-workers, however most disguise them when they feel discomfort, ending up not having a clear communication at the organizational level. Moreover, it was found that, although most PwD's feel integrated, it suggests a greater sensitivity of the employer, adapted work and more accessibility in the workplace.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationNogueira, M., Sousa, C. & Cuadrado-Gordillo, I. (2021). Emotional Intelligence Assessment, Interpersonal Communication and Integration of People with Disabilities in the Portuguese Labour Market. 4 (2). 31-37.pt_PT
dc.identifier.issn2378-702X
dc.identifier.urihttp://hdl.handle.net/10400.8/6569
dc.language.isoengpt_PT
dc.relation.publisherversionhttps://www.arjhss.com/volume-4-issue-2/pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectCommunicationpt_PT
dc.subjectWorkpt_PT
dc.subjectInclusionpt_PT
dc.subjectEmotionspt_PT
dc.subjectDisabilitypt_PT
dc.titleEmotional Intelligence Assessment, Interpersonal Communication and Integration of People With Disabilities in the Portuguese Labour Marketpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage37pt_PT
oaire.citation.issue02pt_PT
oaire.citation.startPage31pt_PT
oaire.citation.titleAmerican Research Journal of Humanities Social Science (ARJHSS)pt_PT
oaire.citation.volume4pt_PT
person.familyNameGonçalves Nogueira
person.familyNameSousa
person.familyNameCuadrado-Gordillo
person.givenNameMarta Alexandra
person.givenNameCélia Maria
person.givenNameIsabel
person.identifier.ciencia-id7319-1F05-DD45
person.identifier.ciencia-idC018-2EA4-D945
person.identifier.orcid0000-0002-9503-4451
person.identifier.orcid0000-0002-5113-9323
person.identifier.orcid0000-0003-2592-5571
person.identifier.ridF-1527-2015
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationbbaa50ad-0508-48c4-97c9-bd4ba0371e7f
relation.isAuthorOfPublication9c3f19fb-14ef-49d7-9212-94f471987b4f
relation.isAuthorOfPublication14efd627-be18-415e-b2fd-16dcc5e9e80e
relation.isAuthorOfPublication.latestForDiscovery9c3f19fb-14ef-49d7-9212-94f471987b4f

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