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Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction

2019Journal article Open access
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dc.contributor.authorAmorim, Daniela
dc.contributor.authorJiménez-Caballero, José Luís
dc.contributor.authorAlmeida, Paulo
dc.date.accessioned2020-09-10T13:57:25Z
dc.date.available2020-09-10T13:57:25Z
dc.date.issued2019
dc.description.abstractFestival tourism has been growing considerably over the years, acquiring a prominent position and with strong popularity in society. Festivals and/or events promote a cultural exchange at international, national and local levels, with the opportunity for cultural sharing, from history and tradition, culinary and drinks, music and dance, involving all publics (organization, services, artists, participants and local inhabitants). Festivals are recognized as an effective strategy for host destinations promoting economic, social and cultural development. The present study aims to test the mediator role of quality and satisfaction in the relationship between the motivation in the choice of performing arts festivals and the loyalty of the tourists. The sample consisted of 532 respondents, collected at two performing arts festivals: Andanças festival (Portugal) and La Sierra festival (Spain). The results of the study show that tourists motivated to attend performing arts festivals, tend to perceive the festival as having quality, and are satisfied with the service, which in turn tend to revisit and recommend the festival. The study discusses the implications of the obtained results. It also presents limitations and suggests future studies.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAmorim, D., Jiménez-Caballero, J.L., & Almeida, P. (2019). Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction. Enlightening Tourism: a pathmaking journal, 9(2), 100-136. https://doi.org/10.33776/et.v9i2.3626.pt_PT
dc.identifier.doi10.33776/et.v9i2.3626pt_PT
dc.identifier.issn2174-548X
dc.identifier.urihttp://hdl.handle.net/10400.8/5134
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherUniversity of Huelvapt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/pt_PT
dc.subjectTourismpt_PT
dc.subjectPerforming arts festivalspt_PT
dc.subjectMotivationpt_PT
dc.subjectQualitypt_PT
dc.subjectSatisfactionpt_PT
dc.subjectLoyaltypt_PT
dc.titleMotivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfactionpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage136pt_PT
oaire.citation.issue2pt_PT
oaire.citation.startPage100pt_PT
oaire.citation.titleEnlightening tourism: a pathmaking journalpt_PT
oaire.citation.volume9pt_PT
person.familyNameRamos Amorim
person.familyNameJiménez-Caballero
person.familyNameAlmeida
person.givenNameDaniela Carina
person.givenNameJosé Luis
person.givenNamePaulo
person.identifier.ciencia-id4311-8759-3303
person.identifier.ciencia-id4A1F-A8CE-A5AE
person.identifier.orcid0000-0003-0391-7554
person.identifier.orcid0000-0003-3456-2960
person.identifier.orcid0000-0002-4797-2128
person.identifier.ridL-3710-2017
person.identifier.scopus-author-id56866377500
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication8839d9a8-2993-40fd-bafe-813a8f07e016
relation.isAuthorOfPublication6916b70e-ce05-40aa-aa77-e66f32c0bb08
relation.isAuthorOfPublicationc07f3721-624d-4e31-83eb-62c9ffbf5cba
relation.isAuthorOfPublication.latestForDiscoveryc07f3721-624d-4e31-83eb-62c9ffbf5cba

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