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Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige

dc.contributor.authorGaudêncio, Pedro
dc.contributor.authorCoelho, Arnaldo
dc.contributor.authorRibeiro, Neuza
dc.date.accessioned2019-03-25T17:52:57Z
dc.date.available2020-04-01T00:30:18Z
dc.date.issued2019-03
dc.description.abstractThe study aims to show how organisational corporate social responsibility (CSR) can influence workers’ attitudes, especially in terms of innovative behaviour (IB). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of organisational trust (OT), affective commitment (AC) and happiness (HAP), and the moderating role of perceived external prestige (PEP). The authors employ structural equation modelling based on survey data obtained from 315 Portuguese individuals. The findings show that perceptions of CSR predict IB through a social exchange process which involves the mediating role of OT, AC and HAP and the moderating process of PEP. They suggest that managers should implement CSR practices because these can contribute towards fostering IB, but that they should also invest in communication and in the process of upgrading corporate image. This study enriches the existing knowledge about social exchange relationships in organisational contexts, and responds to the need to understand underlying mechanisms linking CSR with workers’ organisational outcomes, by analysing CSR practices from a holistic stakeholder perspective.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1504/WREMSD.2019.10019898pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.8/3870
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.subjectCorporate social responsibilitypt_PT
dc.subjectAffective commitmentpt_PT
dc.subjectHappinesspt_PT
dc.subjectPerceived external prestigept_PT
dc.subjectSocial exchangept_PT
dc.subjectTrustpt_PT
dc.titleImpact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestigept_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage173pt_PT
oaire.citation.issue1/2pt_PT
oaire.citation.startPage151pt_PT
oaire.citation.titleWorld Review of Entrepreneurship, Management and Sustainable Developmentpt_PT
oaire.citation.volume15pt_PT
person.familyNameRibeiro
person.givenNameNeuza
person.identifier1254758
person.identifier.ciencia-id9517-6D32-32CE
person.identifier.orcid0000-0002-1228-2522
person.identifier.ridC-1381-2018
person.identifier.scopus-author-id34979222800
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication8fb73ad8-fa1e-4c42-9337-9e5f04e9b0b5
relation.isAuthorOfPublication.latestForDiscovery8fb73ad8-fa1e-4c42-9337-9e5f04e9b0b5

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