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Sustainable tourism practices through the eyes of the tourist: a case study of a tour operator

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dc.contributor.authorCalnaryte, Laura
dc.contributor.authorOliveira, Fernanda
dc.contributor.authorEurico, Sofia
dc.date.accessioned2022-06-17T13:10:10Z
dc.date.available2022-06-17T13:10:10Z
dc.date.issued2017
dc.description.abstractThis paper main aim is to find out the importance of sustainable tourism practices from a tourist point of view. The research study took place at Back-Roads Touring - a tour operator that specializes in small group touring for senior’s travellers from Australia, New Zealand, USA and Canada. The study had four objectives, however the focus was to find out which tourism practices were the most important to the respondents during a Back-Roads tour and which tourism options the respondents identify as sustainable tourism options. An online questionnaire was used to answer the objectives of the study. In total 1322 clients received an online questionnaire out of which 182 filled in the survey. The results showed that the respondents valued the most ‘small group touring’ and ‘having an experienced tour leader’. Furthermore, the respondents were not seeking for more sustainable tourism practices neither willing to donate money to local charities/non- profit organizations. This finding shows that the clients are content with a current model of a tour, are willing to return, however price and quality will play a key role in a future decision making. Moreover, one of the objectives of this study was to find out if the clients valued sustainable tourism certification. The results showed that the respondents were not aware of the sustainable tourism certification that the company obtained, however slightly over half of the respondents said that the knowledge of the certification had positively influenced them to travel again with the company.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationCalnaryte, L., Oliveira, F., & Eurico, S. (2017). Sustainable tourism practices through the eyes of the tourist: a case study of a tour operator. Proceedings Book of the IX International Tourism Congress (ITC’17), 29-30 November, Peniche, Portugalpt_PT
dc.identifier.urihttp://hdl.handle.net/10400.8/7267
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherCITURpt_PT
dc.subjectSustainable tourism practicespt_PT
dc.subjectCertificationpt_PT
dc.subjectTour operatorpt_PT
dc.subjectSmall group touringpt_PT
dc.titleSustainable tourism practices through the eyes of the tourist: a case study of a tour operatorpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.endPage556pt_PT
oaire.citation.startPage543pt_PT
oaire.citation.titleITC'17 - International Tourism Congress, 9th, November 29-30, Peniche, Portugalpt_PT
person.familyNameOliveira
person.familyNameeurico
person.givenNameFernanda Maria
person.givenNamesofia
person.identifier.ciencia-id5011-7E6A-24F0
person.identifier.orcid0000-0001-6936-6770
person.identifier.orcid0000-0002-6072-2895
person.identifier.ridHCH-2257-2022
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublicationda33041d-da47-41b7-bde3-bc122df01dc6
relation.isAuthorOfPublicationf460d97b-bc66-46d3-b33a-7952a5dd6dd7
relation.isAuthorOfPublication.latestForDiscoveryf460d97b-bc66-46d3-b33a-7952a5dd6dd7

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