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The impact of CSR perceptions on workers’ turnover intentions

dc.contributor.authorGaudencio, Pedro
dc.contributor.authorCoelho, Arnaldo
dc.contributor.authorRibeiro, Neuza
dc.date.accessioned2021-07-09T14:13:49Z
dc.date.available2021-07-09T14:13:49Z
dc.date.issued2021
dc.description.abstractPurpose: The study aims to show how organisational corporate social responsibility (CSR) can influence workers’ attitudes, especially in terms of turnover intentions (TI). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of leader–member exchange (LMX) and the moderation role of perceived external prestige (PEP). Design/methodology/approach: The authors use structural equation modelling based on survey data obtained from 315 Portuguese individuals. Findings: The findings show that the perceptions of CSR predict TI through the mediating role of LMX. Seemingly PEP appears to be moderating the relationship between TI and its determinants. These findings suggest that managers should implement CSR practices because these can contribute towards reducing TI. Originality/value: This study enriches the existing knowledge about relationships in organisational contexts and responds to the need of understanding the underlying mechanisms linking CSR with workers’ organisational outcomes, by analysing CSR practices in a holistic stakeholder perspective.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationGaudêncio, P., Coelho, A. & Ribeiro, N. (2021). The impact of CSR perceptions on workers turnover intentions: exploring supervisor exchange process and the role of perceived external prestige. Social Responsibility Journal, 17(4), 543-561. https://doi.org/10.1108/SRJ-12-2018-0330.pt_PT
dc.identifier.doi10.1108/SRJ-12-2018-0330pt_PT
dc.identifier.issn1747-1117
dc.identifier.urihttp://hdl.handle.net/10400.8/5865
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEmeraldpt_PT
dc.subjectBehaviourpt_PT
dc.subjectWorkerspt_PT
dc.subjectCorporate social responsibilitypt_PT
dc.subjectTurnover intentionspt_PT
dc.subjectLeader–member-exchangept_PT
dc.titleThe impact of CSR perceptions on workers’ turnover intentionspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage561pt_PT
oaire.citation.issue4pt_PT
oaire.citation.startPage543pt_PT
oaire.citation.titleSocial Responsibility Journalpt_PT
oaire.citation.volume17pt_PT
person.familyNameRibeiro
person.givenNameNeuza
person.identifier1254758
person.identifier.ciencia-id9517-6D32-32CE
person.identifier.orcid0000-0002-1228-2522
person.identifier.ridC-1381-2018
person.identifier.scopus-author-id34979222800
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication8fb73ad8-fa1e-4c42-9337-9e5f04e9b0b5
relation.isAuthorOfPublication.latestForDiscovery8fb73ad8-fa1e-4c42-9337-9e5f04e9b0b5

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