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Factors and Barriers to Tacit Knowledge Sharing in Non-Profit Organizations – a Case Study of Volunteer Firefighters in Portugal

2020-06-02Artigo científico Acesso aberto
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dc.contributor.authorOliveira, Márcio
dc.contributor.authorPinheiro, Paulo
dc.date.accessioned2021-05-11T15:10:11Z
dc.date.available2022-05-11T00:30:16Z
dc.date.issued2020-06-02
dc.description.abstractStudies in Knowledge Management, targeting non-profit organizations (NPOs) are scarce, as opposed to what is happening in the private and public sectors. To study this, we opted for a case study of organizations such as the Portuguese Fire Brigades (FBs), unique in their action and identity and accompanies the need increasingly recognized by society, in enabling these organizations of competencies for the best possible performance in the face of tragic events that have occurred in recent years in Portugal, particularly with regard to large fires. The present study focuses on the sharing of tacit knowledge in NPOs in Portugal. Taking as a case study, the FBs present as objectives, the assessment of the most relevant factors and the most prevalent barriers to this sharing. A careful reading of the literature on tacit knowledge sharing allowed the identification of possible indicators and barriers to sharing this knowledge. The data obtained through questionnaires applied to the firefighters were subjected to two exploratory factorial analyses in order to diagnose the tacit knowledge sharing factors and the types of barriers to this sharing. Thus, 3 factors have been identified that are conducive to the sharing of tacit knowledge within these organizations: organizational culture, individual characteristics, and organizational structure. Four types of barriers with higher prevalence were also identified: personal, communicational, technological, and resource barriers or infrastructures. As limitations to the study, it is important to mention that the present research focuses exclusively on the sharing of tacit knowledge, not considering other forms of knowledge, and that if it is a case study, even with heterogeneous organizations, it cannot be replicated for different realities.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationOliveira, M.J.S.P., Pinheiro, P. Factors and Barriers to Tacit Knowledge Sharing in Non-Profit Organizations – a Case Study of Volunteer Firefighters in Portugal. J Knowl Econ (2020). https://doi.org/10.1007/s13132-020-00665-xpt_PT
dc.identifier.doi10.1007/s13132-020-00665-xpt_PT
dc.identifier.issn1868-7873
dc.identifier.urihttp://hdl.handle.net/10400.8/5765
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.subjectNon-profit organizationspt_PT
dc.subjectBarrierspt_PT
dc.subjectKnowledge sharingpt_PT
dc.subjectTacit knowledgept_PT
dc.titleFactors and Barriers to Tacit Knowledge Sharing in Non-Profit Organizations – a Case Study of Volunteer Firefighters in Portugalpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage22pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleJournal of the Knowledge Economypt_PT
person.familyNameOliveira
person.givenNameMárcio
person.identifier.ciencia-idCF11-A42F-5DEE
person.identifier.orcid0000-0001-6614-7126
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication11394a95-ba5c-492d-b3b6-ba22da6f9fc3
relation.isAuthorOfPublication.latestForDiscovery11394a95-ba5c-492d-b3b6-ba22da6f9fc3

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