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Resumo(s)
A presente dissertação consiste na análise da perceção dos colaboradores da Escola Superior de Tecnologia e Gestão (ESTG), bem como, do Instituto Politécnico de Leiria (IPL) em relação aos riscos psicossociais em contexto de teletrabalho, sendo que são identificados os principais benefícios e as desvantagens desta prática e, também os principais riscos psicossociais sentidos. Assim sendo, foi adotado o método qualitativo para a presente investigação, tal como, foram realizadas 11 entrevistas semiestruturadas a colaboradores técnicos e administrativos da instituição em análise.
Os resultados obtidos demonstram que este fenómeno do teletrabalho é bastante apreciado e valorizado pelos colaboradores em estudo, principalmente devido aos benefícios deste, tais como, o aumento da qualidade de vida e do bem-estar, a redução dos gastos despendidos com deslocações e a conciliação entre a vida pessoal e profissional. Os riscos psicossociais mais apontados foram o isolamento, a ansiedade, dores musculares e dores de cabeça. Os resultados evidenciam, ainda, que existe uma baixa literacia em relação ao Direito à Desconexão apesar, deste ser respeitado pela entidade empregadora.
Conclui-se que, atualmente, os colaboradores têm preferência pelo regime de teletrabalho, no entanto, este deve ser realizado de modo a manter um equilíbrio, ou seja, o teletrabalho não deve ser desempenhado a tempo inteiro, mas sim em regime híbrido salvaguardando, assim, o contacto presencial.
This dissertation consists of an analysis of the perceptions of employees at the Escola Superior de Tecnologia e Gestão (ESTG) and the Instituto Politécnico de Leiria (IPL) regarding psychosocial risks in the context of teleworking, identifying the main benefits and disadvantages of this practice, as well as the main psychosocial risks perceived. Therefore, a qualitative method was adopted for this research, and 11 semi-structured interviews were conducted with technical and administrative employees of the institution under analysis. The results obtained show that teleworking is highly appreciated and valued by the employees in the study, mainly due to its benefits, such as improved quality of life and well-being, reduced travel expenses, and a better work-life balance. The most frequently cited psychosocial risks were isolation, anxiety, muscle pain and headaches. The results also show that there is low awareness of the right to disconnect, despite this being respected by employer. It can be concluded that, currently, employees prefer teleworking arrangement, however, this should be done in a way that maintains a balance, that is, teleworking should not be done full-time but rather on a hybrid arrangement, thus safeguarding face-to-face contact.
This dissertation consists of an analysis of the perceptions of employees at the Escola Superior de Tecnologia e Gestão (ESTG) and the Instituto Politécnico de Leiria (IPL) regarding psychosocial risks in the context of teleworking, identifying the main benefits and disadvantages of this practice, as well as the main psychosocial risks perceived. Therefore, a qualitative method was adopted for this research, and 11 semi-structured interviews were conducted with technical and administrative employees of the institution under analysis. The results obtained show that teleworking is highly appreciated and valued by the employees in the study, mainly due to its benefits, such as improved quality of life and well-being, reduced travel expenses, and a better work-life balance. The most frequently cited psychosocial risks were isolation, anxiety, muscle pain and headaches. The results also show that there is low awareness of the right to disconnect, despite this being respected by employer. It can be concluded that, currently, employees prefer teleworking arrangement, however, this should be done in a way that maintains a balance, that is, teleworking should not be done full-time but rather on a hybrid arrangement, thus safeguarding face-to-face contact.
Descrição
Palavras-chave
Teletrabalho Transformação digital Riscos psicossociais Direito à desconexão Administração Pública Ensino Superior