The mediator role of leadership in the relationship between knowledge management and the relationship between employees

Ferreira, Vítor; Santo, Lídia Espírito; Santo, Pedro Espírito

http://hdl.handle.net/10400.8/15046

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Authors

Ferreira, Vítor

Santo, Lídia Espírito

Santo, Pedro Espírito

Abstract(s)

According to Nonaka, companies must innovate through knowledge. Nevertheless, knowledge acquisition, application and sharing often require a reorganization of the company as well as all the people who constitute it. There is some empiric proof that good employee relations in developments that give rise to high levels of job satisfaction positively influences organisational performance. Thus, it is of utmost importance to study the influence of knowledge management practices in employee relations and on the company work environment. At the same time, leadership also may play an important role by enabling knowledge transfer and assuring a good human resource quality, thus fostering competitiveness. This study tries to identify the influence of knowledge (acquisition and application) and its sharing in “human resource quality relations” in SMEs. Thus, applying a questionnaire to 187 companies considered “SMEs leaders” in Portugal, this study, through a structural equation model, shows that knowledge management has a positive effect on Employee Relations Quality and Leadership has a mediating and positive effect in this relation. This paper, through a significant sample of SMEs, allows has to study the impact of KM practices in the quality of employee relations. This paper further investigates the relation between knowledge sharing and the ability to create a high level of quality of human resources.

Description

Conference date 3 September 2015 - 4 September 2015
Conference name Proceedings of the 16th European Conference on Knowledge Management, ECKM 2015, Udine, 3 September 2015 - 4 September 2015
EID 2-s2.0-85006724651

Keywords

knowledge management leadership relationship between employees structural equations SMEs

URI

http://hdl.handle.net/10400.8/15046

Citation

Ferreira, Vítor, Lídia Espírito Santo, and Pedro Espírito Santo. “The Mediator Role of Leadership in the Relationship Between Knowledge Management and the Relationship Between Employees 1.” European Conference on Knowledge Management. Kidmore End: Academic Conferences International Limited, 2015. 274. Print.