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A design-driven conversational AI interface to enhance the self-management of patients living with IBS

datacite.subject.fosHumanidades::Artespt_PT
dc.contributor.advisorNeves, Sandra Maria Pereira das
dc.contributor.advisorMaria, Filipe Plácido da Conceição
dc.contributor.advisorMueller, Nick
dc.contributor.authorFerrão, João Manuel Silva Carvalho Mendes Ferreira
dc.date.accessioned2024-12-19T11:23:59Z
dc.date.available2024-12-19T11:23:59Z
dc.date.issued2024-12-17
dc.description.abstractIn the past two decades, there has been an increase in gastrointestinal diseases worldwide, including irritable syndrome, associated with a significant decrease in the population's quality of life (Rose et al., 2022). It is believed that IBS can affect over 800 million individuals worldwide (Longstreth et al., 2006), impacting patients' lives with gastrointestinal symptoms, fatigue, anxiety and depression, reducing the quality of life, and generating significant health costs that can go up to £2 billion a year in the United Kingdom (Goodoory et al., 2022; Gracie et al., 2019; Kearney et al., 2011; Saha, 2014; Talley & Spiller, 2002). Irritable bowel syndrome patients were actively involved and participated in several phases and activities throughout this project. This project documents the work and process to understand the IBS patient experience better and explore how patients could benefit from a conversational AI interface and find some relief, especially during flare-ups or symptom management situations. The results highlight understanding the current patient’s needs in living with IBS. It also created the opportunity to co-develop ideas with patients that informed the prototype phase. In this project, a design thinking framework was tested and proved adaptable to healthcare contexts, combined with the best guidelines and heuristics (Jacob Nielsen, 1994), to ensure usable user interfaces.pt_PT
dc.identifier.tid203769317pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.8/10328
dc.language.isoengpt_PT
dc.subjectDesignpt_PT
dc.subjectConversational AIpt_PT
dc.subjectAIpt_PT
dc.subjectIrritable bowel syndromept_PT
dc.subjectIBSpt_PT
dc.titleA design-driven conversational AI interface to enhance the self-management of patients living with IBSpt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Design para a Saúde e Bem-Estarpt_PT

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