EJTHR - Vol. 2, n.º 2 (2011)
Permanent URI for this collection
Browse
Browsing EJTHR - Vol. 2, n.º 2 (2011) by Subject "Digital economy drivers"
Now showing 1 - 1 of 1
Results Per Page
Sort Options
- Travel experience ecosystem model : building travel agencies’ business resilience in PortugalPublication . Salvado, JosefinaThe Portuguese tourism distribution recognizes in the digital economy drivers - based on e-business, collaborative networks and information exchange - an incentive to productivity and rendibility, leading to sustainable competitive advantages. Travel agencies live currently in a Darwinian business-oriented environment, where only resilient entrepreneurs are able to survive. This framing allows the genesis of a new theoretical archetype of travel agencies, the “TEEM - Travel Experience Ecosystem Model” observing several organizational strategies and concepts, such as Resilient Virtual Organizations, Digital Customer Ecosystems, Collaborative Value Chain and Co-Creation travel experiences, as well as new types of Open Source Innovation trough Social Web.