ESTM - Comunicações em conferências e congressos internacionais
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Browsing ESTM - Comunicações em conferências e congressos internacionais by Sustainable Development Goals (SDG) "10:Reduzir as Desigualdades"
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- Sustainable tourism and the circular economy: A theoretical overviewPublication . Costa, Berta; Rodrigues, Susana; Moreno, PilarThe concept of sustainable tourism has become one of the most noteworthy topics among academics and practitioners and a hallmark in tourism discourse. During the last decades, tourism has developed into one of the largest socio-economic activities, and thus driving economic growth that most supports to the countries’ GDP (Gross Domestic Product). The world economic paradigm, and consequently the tourism industry, is configured according to the linear model of production and consumption, in which goods are discarded after usage, resulting in massive waste. Furthermore, the degrading impact of tourism, along with the assumption that natural resources are abounding, and that environment has unlimited means to absorb waste, need to be addressed without delay. Considering these premises, the principle of sustainable tourism arose with the objective of minimizing the negative effects of tourism related activities. From this standpoint, circular economy emerges as a solution, as it harmonizes economic development with the sustainable use of natural resources, and also enables the tourism industry to become more sustainable. The purpose of this article is to outline the conceptual dimensions of sustainable tourism and circular economy, and also scrutinize how these two constructs have evolved over the past decades and their correlation. A broad literature review was conducted, in order to draw attention to the constituent elements brought to discussion.
- Y.S.Y.D. - You Stay You Demand: User-centered design approach for mobile hospitality applicationPublication . Esteves, Micaela; Pereira, AngelaThe evolution and widespread use of mobile technologies has boosted the hotel industry to develop applications for these devices. Several tourism applications and services for mobile devices have been developed in recent times. However, many of these services are not oriented for hotel guest, rather than these services are more focused on delivering information instead of targeting the specific needs of guests. Based on a study carried out in Portugal by the researchers, were found that the most mobile hotel applications and websites are focused on dreaming, planning and booking stages rather than in experiencing and sharing. Some of these mobile applications are reproduction of websites, which do not bring added value to the guests during their stay. Thus, it was developed the mobile hotel application, You Stay You Demand (Y.S.Y.D.), with a User-Centered Design approach that makes easier the communication between guests and hotel staff for guest satisfaction. During the study were integrated the Nielsen's heuristic evaluation with user testing to assess the usability which created a user-centered interface.