Escola Superior de Turismo e Tecnologia do Mar
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Percorrer Escola Superior de Turismo e Tecnologia do Mar por Objetivos de Desenvolvimento Sustentável (ODS) "09:Indústria, Inovação e Infraestruturas"
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- Entrepreneurship in the sustainable tourism sector. the case of tour operators in LithuaniaPublication . Navickiene, Regina; Fominiene, Vilija Bite; Dias, FranciscoIn the following article, the main objective is to analyse the phenomenon of the entrepreneurship and its significance for the sustainable business including the business of tourism. Under the basis of the completed analysis of literature, there is presented the manifestation model of entrepreneurship in the sustainable tourism highlighting the entrepreneur and his/her quality constituents. During the empirical research, following the example of tour operators' case, it is clarified if there is manifested entrepreneurship in the tourism sector. The conclusions of the completed research enable to make the statement that the managers of the researched Lithuanian companies, which carry out the function of tour operators, claim to possess all the qualities characteristic for the entrepreneurs. Thus, it can be understood that the manager's as entrepreneur's presence in the organization provides necessary conditions for the manifestation of entrepreneurship in the following organization and sustainable tourism development in Lithuania.
- Y.S.Y.D. - You Stay You Demand: User-centered design approach for mobile hospitality applicationPublication . Esteves, Micaela; Pereira, AngelaThe evolution and widespread use of mobile technologies has boosted the hotel industry to develop applications for these devices. Several tourism applications and services for mobile devices have been developed in recent times. However, many of these services are not oriented for hotel guest, rather than these services are more focused on delivering information instead of targeting the specific needs of guests. Based on a study carried out in Portugal by the researchers, were found that the most mobile hotel applications and websites are focused on dreaming, planning and booking stages rather than in experiencing and sharing. Some of these mobile applications are reproduction of websites, which do not bring added value to the guests during their stay. Thus, it was developed the mobile hotel application, You Stay You Demand (Y.S.Y.D.), with a User-Centered Design approach that makes easier the communication between guests and hotel staff for guest satisfaction. During the study were integrated the Nielsen's heuristic evaluation with user testing to assess the usability which created a user-centered interface.