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Monitoring tourism destinations: the challenge for a collaborative network: The case of SMAT

dc.contributor.authorDias, Francisco
dc.contributor.authorGomes, Gonçalo
dc.contributor.authorDinis, Beatriz
dc.contributor.authorReis, Mariana
dc.contributor.authorDeus, Anita
dc.contributor.authorRamos, Dulcineia
dc.contributor.authorViana, Ana Sofia
dc.date.accessioned2022-08-02T10:45:02Z
dc.date.available2022-08-02T10:45:02Z
dc.date.issued2017
dc.description.abstract“If you can’t measure it, you can’t manage it”. This aphorism comes to our mind whenever we are concerned with the sustainable tourism planning and management of a destination. Indeed, without an efficient monitoring system engaging all stakeholders and covering all the tourism activities, it’s impossible to perform a rigorous assessment of tourism impacts. In order to achieve the twofold goals of tourism management is necessary to practice: competitiveness and sustainability. The goal of this paper is to present the Tourism Observatory of Central Portugal (TOCP) and the strategies used to surpass the most evident difficulties during the initial stage of data collecting process implementation. The relevant eight attributes to this Observatory can be described, namely by: the frequency of the barometers, the information availability, the reliability of the methods, the geographical and sectorial scopes, the usefulness of the produced information as a support to forecasting and innovation and the guarantee of a long-term perspective. Moreover, this paper describes the methods of data collecting, the functionalities of an online platform, the structure of stakeholders’ network and its coordination, and the relevant indicators that are assessed. Although the European Tourism Indicators System (ETIS) stands as the basic reference for the TOCP, some relevant adaptations were introduced, like for instance in cases when the official institutions do not have the statistical data required for the core indicators. In particular, the lack of statistical data seems more evident at local/municipal level. In consequence, the monitoring model described in this paper presents and discusses the approach adopted to deal with lack of statistical data. This approach consists of generating a rhizomatic and collaborative network of tourism stakeholders, each of them providing specific inputs to the monitoring system.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationDias, F., Gomes, G., Dinis, B., Reis, M., Deus, A., Ramos, D., & Viana, A.S. (2017). Monitoring tourism destinations: the challenge for a collaborative network: The case of SMAT. Proceedings Book of the IX International Tourism Congress (ITC’17), 29-30 November, Peniche, Portugalpt_PT
dc.identifier.urihttp://hdl.handle.net/10400.8/7482
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherCITURpt_PT
dc.subjectTourism observatorypt_PT
dc.subjectMonitoring systempt_PT
dc.subjectIndicatorspt_PT
dc.subjectTourism destinationspt_PT
dc.titleMonitoring tourism destinations: the challenge for a collaborative network: The case of SMATpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.endPage404pt_PT
oaire.citation.startPage393pt_PT
oaire.citation.titleITC'17 - International Tourism Congress, 9th, Peniche, Portugal, November 29-30pt_PT
person.familyNameDias
person.familyNamede Castro Oliveira Gomes
person.familyNameRamos
person.familyNameViana
person.givenNameFrancisco
person.givenNameGonçalo Nuno
person.givenNameDulcineia
person.givenNameAna Sofia
person.identifier169598
person.identifier.ciencia-idF411-3A09-F48F
person.identifier.ciencia-id2110-760B-9AAA
person.identifier.ciencia-id4616-34A5-0A98
person.identifier.ciencia-id8A14-7102-8E11
person.identifier.orcid0000-0002-5466-7420
person.identifier.orcid0000-0002-9123-1175
person.identifier.orcid0000-0001-8936-8351
person.identifier.orcid0000-0002-0187-619X
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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relation.isAuthorOfPublication.latestForDiscoveryefc10723-68f5-49d4-a66d-80833d228a8d

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