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Large grocery stores are nowadays used by millions of people for the acquisition of an enlarging number of products. Product acquisition represents a complex process that comprises time spent in corridors, product location and checkout queues. On the other hand, it is becoming increasingly difficult for retailers to keep their clients loyal and to predict their needs due to the influence of competition and the lack of tools that discriminate consumption patterns. In this article it is presented the proposal of an architecture and solution of an innovative system for the acquisition of products in grocery stores (IntelligentCart). The IntelligentCart explores emerging mobile technologies and automatic identification technologies (such as RFID) as a way to improve the quality of services provided by retailers and to augment the consumer value thus allowing to save time and money. | 186.49 KB | Adobe PDF |
Advisor(s)
Abstract(s)
Large grocery stores are nowadays used by millions of people for the acquisition of an enlarging number of products. Product acquisition represents a complex process that comprises time spent in corridors, product location and checkout queues. On the other hand, it is becoming increasingly difficult for retailers to keep their clients loyal and to predict their needs due to the influence of competition and the lack of tools that discriminate consumption patterns.
In this article it is presented the proposal of an architecture and solution of an innovative system for the acquisition of products in grocery stores (IntelligentCart). The IntelligentCart explores emerging mobile technologies and automatic identification technologies (such as RFID) as a way to improve the quality of services provided by retailers and to augment the consumer value thus allowing to save time and money.
Description
Innovation and Knowledge Management in Twin Track Economies Challenges and Solutions - Proceedings of the 11th International Business Information Management Association Conference, IBIMA 2009Volume 1-3, Pages 350 - 3572009 11th International Business Information Management Association Conference, IBIMA 20094 January 2009through 6 January 2009Code 104414
Keywords
Automatic Product Identification Grocery Stores Electronic Services
Citation
Santos, Diana S. S.; Pereira, António M. J.; Gonçalves, Ramiro M. R. M. (2009), IntelligentCart: Architecture of an Innovative System for the Acquisition of Products in Grocery Stores, 11th International Business Information Management Association Conference, IBIMA 2009; Cairo; Egypt; 4 January 2009 through 6 January 2009, 80-87.
Publisher
International Business Information Management Association, IBIMA
CC License
Without CC licence