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Y.S.Y.D. - You Stay You Demand: User-centered design approach for mobile hospitality application

2015-11Conference paper Restricted access
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datacite.subject.fosEngenharia e Tecnologia
datacite.subject.sdg09:Indústria, Inovação e Infraestruturas
datacite.subject.sdg10:Reduzir as Desigualdades
datacite.subject.sdg08:Trabalho Digno e Crescimento Económico
dc.contributor.authorEsteves, Micaela
dc.contributor.authorPereira, Angela
dc.date.accessioned2025-06-23T10:54:19Z
dc.date.available2025-06-23T10:54:19Z
dc.date.issued2015-11
dc.descriptionArticle number - 7359611
dc.descriptionConference name - International Conference on Interactive Mobile Communication Technologies and Learning, IMCL 2015
dc.description.abstractThe evolution and widespread use of mobile technologies has boosted the hotel industry to develop applications for these devices. Several tourism applications and services for mobile devices have been developed in recent times. However, many of these services are not oriented for hotel guest, rather than these services are more focused on delivering information instead of targeting the specific needs of guests. Based on a study carried out in Portugal by the researchers, were found that the most mobile hotel applications and websites are focused on dreaming, planning and booking stages rather than in experiencing and sharing. Some of these mobile applications are reproduction of websites, which do not bring added value to the guests during their stay. Thus, it was developed the mobile hotel application, You Stay You Demand (Y.S.Y.D.), with a User-Centered Design approach that makes easier the communication between guests and hotel staff for guest satisfaction. During the study were integrated the Nielsen's heuristic evaluation with user testing to assess the usability which created a user-centered interface.eng
dc.description.sponsorship
dc.identifier.citationM. Esteves and A. Pereira, "Y.S.Y.D. - You Stay You Demand: User-centered design approach for mobile hospitality application," 2015 International Conference on Interactive Mobile Communication Technologies and Learning (IMCL), Thessaloniki, Greece, 2015, pp. 318-322, doi: 10.1109/IMCTL.2015.7359611.
dc.identifier.doi10.1109/imctl.2015.7359611
dc.identifier.isbn978-146738243-4
dc.identifier.urihttp://hdl.handle.net/10400.8/13371
dc.language.isoeng
dc.peerreviewedyes
dc.publisherIEEE
dc.relation.hasversionhttps://ieeexplore.ieee.org/document/7359611
dc.relation.ispartof2015 International Conference on Interactive Mobile Communication Technologies and Learning (IMCL)
dc.rights.uriN/A
dc.subjectInterface design
dc.subjectMobile hospitality application
dc.subjectUser-centered design
dc.titleY.S.Y.D. - You Stay You Demand: User-centered design approach for mobile hospitality applicationeng
dc.typeconference paper
dspace.entity.typePublication
oaire.citation.conferenceDate2015-11
oaire.citation.conferencePlaceThessaloniki, Greece
oaire.citation.endPage322
oaire.citation.startPage318
oaire.citation.titleProceedings of 2015 International Conference on Interactive Mobile Communication Technologies and Learning, IMCL 2015
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameEsteves
person.familyNamePereira
person.givenNameMicaela
person.givenNameAngela
person.identifier.orcid0000-0003-2350-5055
person.identifier.orcid0000-0003-1363-6465
relation.isAuthorOfPublication65073fcd-ef8c-4c4e-ae73-47a5e7970236
relation.isAuthorOfPublication011319da-7fdc-4bd9-ad08-e2f176ce6f0c
relation.isAuthorOfPublication.latestForDiscovery65073fcd-ef8c-4c4e-ae73-47a5e7970236

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