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Quality Management: Concepts and Approaches for Software Projects

2010Conference paper Restricted access
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datacite.subject.fosCiências Naturais::Matemáticas
datacite.subject.fosCiências Naturais::Ciências da Computação e da Informação
datacite.subject.sdg08:Trabalho Digno e Crescimento Económico
datacite.subject.sdg09:Indústria, Inovação e Infraestruturas
datacite.subject.sdg10:Reduzir as Desigualdades
dc.contributor.authorGonçalves, Dulce
dc.contributor.authorVarajão, João
dc.contributor.authorMartinho, Ricardo
dc.contributor.authorCruz, José Bulas
dc.date.accessioned2025-11-28T12:53:25Z
dc.date.available2025-11-28T12:53:25Z
dc.date.issued2010
dc.descriptionFonte: https://scholar.google.com/scholar?q=Quality%20Management%3A%20Concepts%20and%20Approaches%20for%20Software%20Projects
dc.descriptionEISBN - 9783642163241
dc.descriptionConference name - 3rd World Summit on the Knowledge Society, WSKS 2010; Conference date - 22 September 2010 - 24 September 2010; Conference code - 82557
dc.description.abstractIn a world of growing competitiveness, “quality” is a main subject. On recent years, there has been a trend towards the improvement of software projects’ quality. This means improving not only the final software products, but especially the quality of leadership and of project management. It is now recognized that the quality of software products and services can be improved if quality management is accomplished according to the unique characteristics and complexity of each project. In this paper we present the main concepts of quality management, as also some approaches of software quality assurance. We then gather them around and, using the Deming’s philosophy, present the Total Quality Management paradigm. We also discuss the rules and standards of Quality Management Systems (ISO 9000 and CMMI), and identify some misfits regarding the specific context of software development.eng
dc.identifier.citationGonçalves, D., Varajão, J., Martinho, R., Cruz, J.B. (2010). Quality Management: Concepts and Approaches for Software Projects. In: Lytras, M.D., Ordonez de Pablos, P., Ziderman, A., Roulstone, A., Maurer, H., Imber, J.B. (eds) Organizational, Business, and Technological Aspects of the Knowledge Society. WSKS 2010. Communications in Computer and Information Science, vol 112. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16324-1_23.
dc.identifier.doi10.1007/978-3-642-16324-1_23
dc.identifier.eissn1865-0937
dc.identifier.isbn9783642163234
dc.identifier.isbn9783642163241
dc.identifier.issn1865-0929
dc.identifier.urihttp://hdl.handle.net/10400.8/14776
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSpringer Nature
dc.relation.hasversionhttps://link.springer.com/chapter/10.1007/978-3-642-16324-1_23
dc.relation.ispartofCommunications in Computer and Information Science
dc.relation.ispartofOrganizational, Business, and Technological Aspects of the Knowledge Society
dc.rights.uriN/A
dc.subjectQuality
dc.subjectManagement
dc.subjectSoftware
dc.subjectProject
dc.titleQuality Management: Concepts and Approaches for Software Projectseng
dc.typeconference paper
dspace.entity.typePublication
oaire.citation.conferenceDate2010-09
oaire.citation.conferencePlaceCorfu, Greece
oaire.citation.titleCommunications in Computer and Information Science
oaire.versionhttp://purl.org/coar/version/c_ab4af688f83e57aa
person.familyNameGonçalves
person.familyNameMartinho
person.givenNameDulce
person.givenNameRicardo
person.identifier.ciencia-idF51E-9BB5-EF92
person.identifier.orcid0000-0001-5555-6848
person.identifier.orcid0000-0003-1157-7510
person.identifier.ridK-8277-2013
person.identifier.scopus-author-id25823103700
relation.isAuthorOfPublicationc0251d02-2b1c-4485-a217-e0f3b05bcf36
relation.isAuthorOfPublicationb2a74e46-f06c-4dcd-8c64-8f78f1d55440
relation.isAuthorOfPublication.latestForDiscoveryc0251d02-2b1c-4485-a217-e0f3b05bcf36

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In a world of growing competitiveness, “quality” is a main subject. On recent years, there has been a trend towards the improvement of software projects’ quality. This means improving not only the final software products, but especially the quality of leadership and of project management. It is now recognized that the quality of software products and services can be improved if quality management is accomplished according to the unique characteristics and complexity of each project. In this paper we present the main concepts of quality management, as also some approaches of software quality assurance. We then gather them around and, using the Deming’s philosophy, present the Total Quality Management paradigm. We also discuss the rules and standards of Quality Management Systems (ISO 9000 and CMMI), and identify some misfits regarding the specific context of software development.
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