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Publication
Aethos Hotels Club Membership – Programa de fidelização
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 1.04 MB | Adobe PDF |
Abstract(s)
Este artigo revela o percurso de um estágio de nove meses no Aethos Hotels, num estabelecimento inovador que rapidamente se afirmou no sector da hotelaria. Como estagiária em Coordenador de Grupos e Eventos, a experiência foi multifacetada, envolvendo a orquestração de vários eventos nas instalações deste novo hotel. O relatório aprofunda as características distintivas da Aethos Hotels e o seu compromisso com a excelência. Além disso, explora uma proposta para aumentar o envolvimento e a satisfação dos hóspedes através da introdução de um novo programa de fidelização. Esta proposta tem como objetivo não só reconhecer a carteira de clientes de excelência do hotel, mas também solidificar a reputação da Aethos Hotels como pioneira no fornecimento de uma experiência excecional aos hóspedes.
This article reveals the journey of a nine-month internship at Aethos Hotels, an innovative establishment that has quickly made a name for itself in the hospitality sector. As a Group and Events Coordinator trainee, the experience was multifaceted, involving the orchestration of various events on the premises of this new hotel. The report delves into the distinctive characteristics of Aethos Hotels and its commitment to excellence. It also explores a proposal to increase guest engagement and satisfaction through the introduction of a new loyalty program. This proposal aims not only to recognize the hotel's outstanding client portfolio, but also to solidify Aethos Hotels' reputation as a pioneer in providing an exceptional guest experience.
This article reveals the journey of a nine-month internship at Aethos Hotels, an innovative establishment that has quickly made a name for itself in the hospitality sector. As a Group and Events Coordinator trainee, the experience was multifaceted, involving the orchestration of various events on the premises of this new hotel. The report delves into the distinctive characteristics of Aethos Hotels and its commitment to excellence. It also explores a proposal to increase guest engagement and satisfaction through the introduction of a new loyalty program. This proposal aims not only to recognize the hotel's outstanding client portfolio, but also to solidify Aethos Hotels' reputation as a pioneer in providing an exceptional guest experience.
Description
Keywords
Hotelaria Programa de fidelização Hóspede