Surviving the culture shock syndrome: the role of responsible leadership and emotional intelligence in enhancing expatriates’ performance

Marques, Tânia M. G.; Miska, Christof; Crespo, Cátia Fernandes; Jesus, João

Publication

Surviving the culture shock syndrome: the role of responsible leadership and emotional intelligence in enhancing expatriates’ performance

2023-12Conference object

dc.contributor.author	Marques, Tânia M. G.
dc.contributor.author	Miska, Christof
dc.contributor.author	Crespo, Cátia Fernandes
dc.contributor.author	Jesus, João
dc.date.accessioned	2023-11-14T11:49:57Z
dc.date.available	2023-11-14T11:49:57Z
dc.date.issued	2023-12
dc.description	The 49th Annual Conference of the European International Business Academy – EIBA will take place at ISEG - Lisbon School of Economics & Management, from the 15th to the 17th December, 2023.	pt_PT
dc.description.abstract	Expatriates are increasingly being challenged to execute their roles with a higher sense of responsibility. However, there is a lack of studies that have empirically examined the impact of the recent responsible leadership (RL) approach on expatriates’ performance. Using Anxiety and Uncertainty Management Theory, this study examines the relationship between RL and expatriates’ performance (EP) and the influence of the culture shock (CS) on the relationship. In addition, the moderation effect of both emotional intelligence (EI) and cultural intelligence (CQ) are also examined. A web-based survey was administered to collect data from a sample of 204 expatriates and PLS-SEM was used to analyse the data. The results show that RL is negatively associated with culture shock and culture shock is negatively associated with expatriate performance. Moreover, RL is positively associated with expatriate performance and the results show that this relationship is moderated by the expatriate’s emotional intelligence. Overall, we emphasize the reducing anxiety and uncertainty ability of expatriates’ supervisors when supervisors demonstrate RL. Moreover, although cultural intelligence has been emphasized considerably in extant research, it seems less relevant than emotional intelligence when RL is concerned in the expatriation setting. Thus, we provide a different perspective for studying leadership complexities in the expatriation context. Our study contributes to illustrate that responsible leadership can reduce psychological complexities and increase performance in international assignments, highlighting the reinforcement role of expatriates’ EI for the success.	pt_PT
dc.description.version	N/A	pt_PT
dc.identifier.uri	http://hdl.handle.net/10400.8/8920
dc.language.iso	eng	pt_PT
dc.peerreviewed	yes	pt_PT
dc.relation	Centre of Applied Research in Management and Economics
dc.rights.uri	http://creativecommons.org/licenses/by/4.0/	pt_PT
dc.subject	Responsible Leadership	pt_PT
dc.subject	Expatriates’ performance	pt_PT
dc.subject	Culture shock	pt_PT
dc.subject	Cultural intelligence	pt_PT
dc.subject	Emotional intelligence	pt_PT
dc.title	Surviving the culture shock syndrome: the role of responsible leadership and emotional intelligence in enhancing expatriates’ performance	pt_PT
dc.type	conference object
dspace.entity.type	Publication
oaire.awardTitle	Centre of Applied Research in Management and Economics
oaire.awardURI	info:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04928%2F2020/PT
oaire.citation.conferencePlace	Lisbon, Portugal - ISEG	pt_PT
oaire.citation.title	EIBA 2023 Lisbon Conference - European International Business Academy	pt_PT
oaire.fundingStream	6817 - DCRRNI ID
person.familyName	Marques
person.familyName	Crespo
person.givenName	Tânia
person.givenName	Cátia Fernandes
person.identifier.ciencia-id	0615-6420-EC94
person.identifier.orcid	0000-0003-0492-6233
person.identifier.orcid	0000-0003-2886-7370
person.identifier.scopus-author-id	56072058400
project.funder.identifier	http://doi.org/10.13039/501100001871
project.funder.name	Fundação para a Ciência e a Tecnologia
rcaap.rights	closedAccess	pt_PT
rcaap.type	conferenceObject	pt_PT
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