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Authors
Abstract(s)
Sustainable tourism is a current trend aiming at diversifying and preserving the global
tourism industry by involving social responsibility, strong commitment to nature and native
integration into any tourist operation or development, which means meeting the needs of
the present tourist, whilst protecting and enhancing future opportunities. In a world of
overbooking, habitat destruction and ever converging identical tourist products this concept
has become a need to be achieved. Many companies have reached towards certifications,
for a standardized process in order to best accomplished its goals.
Thus, following the internship at Ytravel and involvement in the Biosphere certification
process, were chosen to achieve the main objective of this report, which is understand the
role of companies in the tour operator level, how they interact with the remaining sectors
and their impact, how does the certification impact their protocols and processes and how
in turn that effect can affect the rest of the tourism industry.
As a means of self-regulation and when correlated with the sustainability concept,
certification can be a great way not only of implementing regulated processes to attain a
more sustainable system, but also a better way of convey/marketing it to the tourist. As
major players in the tourism industry and indeed as collating players between the various
tourism sectors and the tourists, tour operator level companies have the market power to
drive sustainability further into the industry. This report analyses these concepts,
possibilities and processes in order to make a sense of the reality behind the theory.
Description
Keywords
sustainable tourism certification tour operator Biosphere