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International SMA Behavioural Implications: An Analysis of the Mediating and Moderating Effects

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorLisboa, Ana Catarina Cadima
dc.contributor.authorSilva, Beatriz Isabel Ferreira da
dc.date.accessioned2022-03-07T14:11:08Z
dc.date.available2022-03-07T14:11:08Z
dc.date.issued2021-11-08
dc.description.abstractThe exponential growth of social media and the success of SMA around the globe has captured the attention of marketers, that now use SMA as an integrating part of their communication strategies. Even though, SMA has proven its worth as an important advertising tool, it is still making its way into academic research. Moreover, there is scant knowledge on consumers’ behaviour towards SMA, and even more so in cross-cultural settings. In this work I test a theory-grounded, four-stage model that considers the antecedent/outcome – belief, value, attitude and behaviour - process that consumers go through when they come across SMA. Additionally, this model enables the assessment of the interactive behavioural responses and contributes to the understanding of the mediating effects of SMA attitude and value, also considering the differences of consumers’ behaviours through cultures and social media types. The results confirm the mediating role of value and the partial mediating role of attitude, with the exception of the relationships of SMA credibility and the behavioural constructs, social interaction behaviour and message interaction behaviour. Additionally, empirical evidence is presented on positive attitudes towards SMA increasing consumers’ behavioural responses towards SMA. The moderating effects of culture and social media types were not confirmed, what might contribute to the discussion of the globality of international SMA. This reach provides a better understanding on the consumers’ international SMA behavioural responses.pt_PT
dc.identifier.tid202955940pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.8/6740
dc.language.isoengpt_PT
dc.subjectSocial media advertisingpt_PT
dc.subjectSocial media typespt_PT
dc.subjectIndividualismpt_PT
dc.titleInternational SMA Behavioural Implications: An Analysis of the Mediating and Moderating Effectspt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Negócios Internacionaispt_PT

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