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Patient Centered Design : Challenges and Lessons Learned from Working with Health Professionals and Schizophrenic Patients in e-Therapy Contexts
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Orientador(es)
Resumo(s)
Patient Centered Design (PCD) is a particular type of User Centered
Design (UCD) where the end-user is a patient that will use an Information and
Communications Technology (ICT) solution for healthcare. It focuses on needs,
wants and skills of the product’s primary user and implies involving end-users
in the decision-making and development process of the solution. e-Therapy
aims to provide support to therapy sessions through ICT solutions. In the
mental health arena is being used for specific therapeutic contexts and is an
especially difficult environment due to specificities of the patients' conditions;
the physical access to patients is restricted and, sometimes, not even possible.
Thus, a PCD approach can be accomplished through the health professionals
involved, applying some of the most well-known methods of UCD: interviews,
questionnaires, focus groups and participatory design. eSchi is an e-Therapy
tool that complements traditional practices for the cognitive rehabilitation and
training of schizophrenic patients and was successfully developed using a PCD
approach.
Descrição
Palavras-chave
Patient Centered Design User Centered Design e-Therapy Mental Health Interviews Questionnaires Focus Group Participatory Design eSchi Schizophrenia
Contexto Educativo
Citação
In: Proceedings of the Enterprise Information Systems - International Conference, Centeris 2011
Editora
Springer Berlin Heidelberg