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Surviving the Culture Shock Syndrome: the Role of Cultural Intelligence, Emotional Intelligence and Responsible Leadership in Enhancing Expatriates’ Performance

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorMarques, Tânia de Matos Gomes
dc.contributor.advisorCrespo, Cátia Claudemira Cordeiro Fernandes
dc.contributor.authorJesus, João Octávio Santos de
dc.date.accessioned2021-03-05T14:59:47Z
dc.date.available2022-10-26T00:30:16Z
dc.date.issued2020-10-26
dc.description.abstractExpatriates are increasingly being challenged to execute their roles with a higher sense of responsibility. However, only a few studies have empirically examined the impact of culture shock on expatriates’ performance and the influence of responsible leadership on expatriates’ performance. Using Anxiety and Uncertainty Management Theory, this dissertation examines the relationship between cultural intelligence, culture shock and expatriates’ performance, and tests the mediation role of culture shock in the relationship. Furthermore, the moderation effect of emotional intelligence and responsible leadership on the relationships are also studied. A web-based only survey was administered to collect data from a sample of 204 expatriates. Structural equation modelling was used to analyse the data. The results reveal that cultural intelligence is positively related to expatriates’ performance, culture shock is negatively related to expatriates’ performance, and culture shock partly mediates the relationship. Results also reveal that responsible leadership negatively influences the effect of culture shock on expatriates’ performance, and emotional intelligence negatively influences the effect of cultural intelligence on expatriates’ performance.pt_PT
dc.identifier.tid202662357pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.8/5449
dc.language.isoengpt_PT
dc.subjectCulture Shockpt_PT
dc.subjectCultural intelligencept_PT
dc.subjectEmotional intelligencept_PT
dc.subjectResponsible leadershippt_PT
dc.subjectExpatriates’ performancept_PT
dc.titleSurviving the Culture Shock Syndrome: the Role of Cultural Intelligence, Emotional Intelligence and Responsible Leadership in Enhancing Expatriates’ Performancept_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Negócios Internacionaispt_PT

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